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Matshita DVD-RAM UJ-840S Problem

My Acer TravelMate 4602WLMi Notebook came with this burner and it worked fine for a couple of years, but now it won't read copied data discs. It sees them as blank discs and won't really copy discs either. It does still read bought music cd's and program discs though. What can i do? Please help.

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  • Anonymous Sep 04, 2008

    i have hp pavilion dv1000 notebook laptop my dvd ram dose not read dvd's only cd's what shall i do?

  • dandmrs Feb 22, 2009

    i have the same problem alright.

    and lost $100's of dollars in content.

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If you can remember a time when it worked, the simplest solution may be to use system restore to a time when you think everything worked. If that doesn't do it, go to Control Panel, open device manager, and and check for any yellow checks for your CD/DVD ROM drives, and your sound, video and game controllers. If there are none, your system is go. Also go to your audio manager on control panel, and set it up for whatever speaker configuration you have. But most likely, your CD/DVD burning program may be corrupted. Remarkably, the drives don't work unless you have a functioning non-microsoft CD/DVD burning program. They don't need drivers. Find out what program you have by downloading Belarc Advisor, a free program which not only tells you everything in your computer, with model numbers for hardware and all of your software (with their unique codes), and will also inform you if you are missing any needed Windows updates. Once you know what CD/DVD burning programs you have, go to Acer and download any updates (you can't go to the manufacturer of the program, because they make special editions for different computer manufactureres). If that doesn't fix the problem, you can find and reinstall your original program (you may have made copies of all your programs when you first bought your Acer). You can copy the original programs that came with the Acer using Acer eRecovery Management. (You can read about your Acer by clicking on "All Programs" and then on "AcerSystem", where you will find your manual, where you will find the following info: The eRecovery allows you to backup/restore the factory default image, and reinstall any applications and drivers. (In this instance you want to reinstall your CD-DVD burning programs). You just need to select the Burn Disc button, then select the application you want to burn to the disc--in this case, you CD-DVD buring program you identified with Belarc, burn it, then reinstall it. (You might want to burn all the applications the computer came with, just to have them for backup). That should get you going again. Let me know if you run into any problems.

Posted on Mar 24, 2008

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Posted on Sep 18, 2008

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Code: 39


Hello there khalid109q.

I'm sorry to be the bearer of bad news, but please refer to a couple of previous related FixYa post's:

http://www.fixya.com/support/t219907-matshita_drivers_toshiba_notebook.

Particularly, this passage in solution 1 by "koparoma" @ http://www.fixya.com/support/t350476-acer_5510_notebook_matshita_uj_845d_dvd:

"Unfortunately there are no updates available for the UJ-8xx series (except for Sony - which won't work on other machines) as it just uses an old generic Windows optical device driver."

I would have to say, after a diligent search of drivers (or ANYTHING for that matter) for your specific device (Mashita UJ-845D), the above quote loudly rings true. I encountered nothing but a void in my search as well.

Good luck, and post back with a status report and/or any further questions.

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