Question about Computers & Internet
My Acer TravelMate 4602WLMi Notebook came with this burner and it worked fine for a couple of years, but now it won't read copied data discs. It sees them as blank discs and won't really copy discs either. It does still read bought music cd's and program discs though. What can i do? Please help.
If you can remember a time when it worked, the simplest solution may be to use system restore to a time when you think everything worked. If that doesn't do it, go to Control Panel, open device manager, and and check for any yellow checks for your CD/DVD ROM drives, and your sound, video and game controllers. If there are none, your system is go. Also go to your audio manager on control panel, and set it up for whatever speaker configuration you have. But most likely, your CD/DVD burning program may be corrupted. Remarkably, the drives don't work unless you have a functioning non-microsoft CD/DVD burning program. They don't need drivers. Find out what program you have by downloading Belarc Advisor, a free program which not only tells you everything in your computer, with model numbers for hardware and all of your software (with their unique codes), and will also inform you if you are missing any needed Windows updates. Once you know what CD/DVD burning programs you have, go to Acer and download any updates (you can't go to the manufacturer of the program, because they make special editions for different computer manufactureres). If that doesn't fix the problem, you can find and reinstall your original program (you may have made copies of all your programs when you first bought your Acer). You can copy the original programs that came with the Acer using Acer eRecovery Management. (You can read about your Acer by clicking on "All Programs" and then on "AcerSystem", where you will find your manual, where you will find the following info: The eRecovery allows you to backup/restore the factory default image, and reinstall any applications and drivers. (In this instance you want to reinstall your CD-DVD burning programs). You just need to select the Burn Disc button, then select the application you want to burn to the disc--in this case, you CD-DVD buring program you identified with Belarc, burn it, then reinstall it. (You might want to burn all the applications the computer came with, just to have them for backup). That should get you going again. Let me know if you run into any problems.
Posted on Mar 24, 2008
Posted on Sep 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 28, 2010 | HP Computers & Internet
May 07, 2010 | Panasonic Matshita- | UJ-845-B | USB 2.0 |...
Jul 16, 2009 | Computers & Internet
Apr 01, 2009 | Acer TravelMate 8003LMI Notebook
Dec 17, 2008 | Panasonic Matshita- | UJ-845-B | USB 2.0 |...
Oct 24, 2008 | HP Compaq nx6310 Notebook
Jun 03, 2008 | Computers & Internet
Apr 26, 2008 | Toshiba Satellite M45-S165 Notebook
1,381 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: