Question about Western Digital 250GB ELEMENTS EXTERNAL USB 2.0 250 GB Hard Drive
I have the 250GB elements external disk drive. The problem i have is the windows (xp) doesnt recongize it when i plug it in.
I dont belive it is a problem with the usb port as my memory stick and mp3 player can still connect. I have tried plugging it into a different computer where it also wouldnt recongize it.
The only thing i have noticed, is that theres no 'drive' sound from the unit when plugged in.
Any help would be greatly appreciated... i have all my music on there which i cant access!
Uninstall the USB Universal Host Controller, in the device manager, then scan for hardware changes.
Posted on Nov 01, 2008
Dose the blue power light come on?
Do you get a error code?
Try Unplug the USB drive from the new USB port and plug it into the original port. Windows will reset and recognize the device.
Posted on Mar 22, 2008
Hiya dtwhite... I would suggest that the hard drive has died.. "Elements" are notorious for giving up the ghost, and normally around the 13months mark! I had a 320gb hard drive with exactly the same symptoms. Lost a helluva lot of music and photos!
One sure fire way of eliminating, whether it is just the leads at fault, or connections.. on the unit .. which very rarely it can be.. is to take out the hard drive and connect direct to your pc.. as a slave.. ( Do you know how?)... you may get lucky and find it still works... I would suggest though that if you are.. move evrything off ASAP on to something a little more reliable like a Western Digital... Never had a prob with this brand.. or indeed Toshiba! who are relatively new to the hard drive world. Use your Elements purely as an absolute emergency backup drive.
Remember to earth yourself and comp before removing or replacing anything.. or it will turn out to be an expensive exercise.
You require any help with jumper settings let me know
Posted on Mar 22, 2008
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