I have a Gateway MX8734 laptop - it's about 4 years old or so. Almost every time it's moved while on, it shuts down instantly. Other times, we get a BSOD error indicating that something's up...
I see how frustrating it can be to have a computer that is as unreliable. In this issue, as you described, I see that there are a couple of things that might be causing the failure in your portable system. One is the video card driver, another is the memory module. The reason for the failure on the memory module is that once an operating system is loaded into a computer, it gets loaded in the memory module, and failure of the device will usually result to BSOD.
Here is what you can try to do to further isolate the issue.
1. uninstall the video driver of your computer
a. press the windows key + R
b. type devmgmt.msc then click on ok
c. click on the plus sign beside the display adapter and you should see there something that says Intel GMA 950 Dynamic Video.
d. right click on that item and then choose uninstall.
e. download this file into your computer desktop: video driver
f. restart your computer. when it asks for a video driver for your computer, cancel it then double click on the driver that you downloaded into your desktop.
if this does not resolve the issue, you will need to do trial and error on the memory module on your computer.
2. Reseat the memory module on your computer. Download this user manual so that you will be guided in getting access to the memory module of your computer.
3. if step 2 does not work try to work your computer with one memory module at a time (assuming that you have two memory module installed in your computer. This is to find out if there are any defective memory module installed in your computer.
I do hope this information is enough to fix your computer. Do give me an update on what happens so that we will be able to further diagnose your concern.
Note: it would help much if you take a note on the BSOD error that you encounter.
Jul 21, 2011 |
Gateway MX8734 PC Notebook