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LENSE PROBLEM

By AHAMD on Mar 22, 2008

" "

I HAVE A JVC GR-D72AA, WHEN I REMOVE THE LENSE CAP IT STILL SAYS UNCAP THE LENSE AND IT IS BLACK BUT HAS SOUND, CAN YOU TELL ME HOW TO FIX IT AND IT IS A NEW CAMERA.

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Solution #1

posted on Mar 22, 2008

JHOBBS

Rank: Master
Rating: 80%, 3 votes

It's caused by failure of the image sensor. JVC has had other model digital cameras do this in the past and still fixes the problem at no charge, EVEN IF THE WARRENTY is clearly out of date. JVC is very nice to work with and have great customer service associates. You can call the toll-free parts line at 1-800-252-5722. You can also go to www.JVC.com and get the shipping address to mail it in for repairs. - JHOBBS

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This Problem Also Relates To: GE A730 Digital Camera Panasonic Lumix DMC-TZ3 Digital Camera Panasonic Lumix DMC-FZ28 Digital Camera Sony Cyber-Shot DSC-F828 Digital Camera Sony Cybershot DSC-T77 Digital Camera 10.1MP Sony Alpha DSLR-A100 Digital Camera Sony Cyber-shot DSC-T10 Digital Camera

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