Question about HP LaserJet 2420dn Printer
Print blank pages change out with new toner still prints blank pages
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Posted on Jan 02, 2017
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If new toner was installed and it prints blank pages, please try to print a menu settings page to determine if the problem is part of the printer or an issue external to the printer.
If the menu settings page prints correctly, the source of the problem is external to the printer. To find out if the problem is only with a program, try printing from a different software program. To find out if the problem is only with a particular computer, try printing from a different computer.
If the menu settings page is blank as well, this will narrow the source of the issue to a part on the printer. Please contact Lexmark Technical Support for further assistance.
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