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first confirm it that u hv pull out the strip from the tooner
second the tooner sitted properly pls check the grounding connectors touches the tooner properly.
third one the suttor of scaner *** not open properly call hp engr for this problem.
Open the door half way through a page print and pull out toner cartridge. The page should be in the toner cartridige. If you can see the printed image then the fuser is the problem if you see nothing then the toner is bad or has a protective sleeve inside that needs to be pulled out from one of the ends.