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The black block

On some of our channels we have a black block in the middle of the screen can you tell me how to troubleshoot this or wat is causing it

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  • Anonymous Oct 24, 2008

    Black box appears intermediately in the middle of the screen. We had this problem a bout a year ago and tech support helped. Their phone number is no longer. I am trying removing closed captioning but would like to keep this as an option

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  • 99 Answers

Possibly one of two things:

Turn off Closed Captions - should be in options menu or on remote.

Or

Make sure PIP (Picture in Picture) is turned off.

Hope this helps.

- Kyle

Posted on Mar 22, 2008

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