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Re: error paper jam
Step1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
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E 3 means "Paper Jam". If there is no actual paper jam, but the error cod E3 is still there, it might be that something has fallen into the printer, or a piece of paper has been jammed in there. First, remove the cartridges, and turn the printer upside down and gently shake it to see if anything comes out. If nothing goes, or you can't hear anything, what you need to do is simulate a paper jam (it thinks there is one, so
give it one!). Just shove a paper (120g or heavier) inside the printer (after lifting
the hood up) so that a real paper jam would occur. When it starts
trying to feed the paper through and its getting jammed lift the cover
up and take the paper gently out. You'll then get a bunch of the lights
flashing. Turn the printer off and then back on and you should be good
Hi there ok
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?