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I have a coolpix,& you turn on & all it does is say lens error!

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  • daddy cool Mar 22, 2008

    does not work



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  • Cameras Master
  • 19,396 Answers

Take battery out and put back in, see if it reset the error message.

Posted on Mar 22, 2008

  • 1 more comment 
  • Ginko
    Ginko Mar 22, 2008

    If you still have the problem after resetting the camera then try the following:
    pull out gently the lens with your finger nail while turning the camera on. You may need to try this a couple of times.

    Here is a picture

    here is a thread on same problem which illustrates the procedure
    I suggest you to read it as you will find detailed instrucions.

    If it cannot be fixed in this way then probably you will need to disassemble the camera, contact Nikon to see if you're still eligible for repair under warranty.


  • Ginko
    Ginko Mar 22, 2008

    Somebody also use the method to smash softly the camera on his hand, but if you want to try this be careful.

  • Ginko
    Ginko Mar 22, 2008

    Here I report a bost from B.Gregg, giving details on how to fix it if you want to open the camera:

    After carefully pulling on the lens while turning the camera on, as suggested, with no
    positive results, and with repairs costing near the price of a new camera, I decided to
    remove the case to see if I could unjam the lens. My only regret is that I had no camera to
    record the process!

    I removed the entire case, front & back, by unscrewing 7 phillips screws ( note different
    threads on one screw, & different length on the R side.

    Unplug 1 data cable ( slide the black friction retainer ~1mm towards the cable on each
    side) to completely remove the back cover.

    I just pulled out one short cable near the ON/OFF switch, and left 2 more wires attached to
    the front of the case, but with enough play to rotate the front cover to one side.

    In retrospect, I may have been able to just partially open the front half of the case, just
    enough to access the tiny drive motor.

    The drive motor was located just under the serial number label.

    Try removing the 4 screws on the L & R sides of the case (note different lengths) and just
    the forward 1 of the 3 screws surrounding the tripod mount.

    You may be able to crack the case bottom and reveal the round motor, about the diameter
    of a AA battery. Just towards the left (nearest) side in front of the motor, there is a small
    rectangular (1mmx5mm?) opening where I could reach in with a small screw driver and
    laboriously rotate, 1/4 turn at a time, what looks like small fan shaped plastic tabs
    attached to the drive shaft ( acting as a flywheel?). At first it was slightly resistant to
    turning, but soon freed up. I continued to turn the shaft MANY TIMES in a direction AWAY
    from the front of the lens until the lens appeared fully retracted.

    Reassembled, and voila! It works!"

    If you do not have experience with this kind of job I suggest contacting the nearest service shop.



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