Question about Lexmark X2470 All-In-One InkJet Printer

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Lexmark X2470 Jam

The right side gets drawn down but the left side doesn't. Every single time the screen tells me I'm out of paper or the paper has jammed. This is the second printer (same model, had one replaced under warranty) that has done this... Is this a problem with this model? I don't think Ill ever get a Lexmark again. Any suggestions?

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  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.



IF this did mot work ,Please contact Lexmark as they sent you refurbished printer which may defective roller on it , ask them to send a good printer this time..............

Posted on May 28, 2008

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I removed the rear access door (see manual). Off to the left near the feeder roller you will see a spring. What I did is mover the spring to the END of the plastic arm that it is attached to (if it is missing ..you have a bigger problem). If you have moved your printer around a bit, the spring may have slipped down on to the arm and is no longer sitting at the end. This will extend the spring another 1/16 of an inch ...and that is all all it took for me. My printer will now feed a single sheet of paper with no issues. BTW: I put a drop of glue on it after so it would not slip off.

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Can Lexmark x2470 scan and print a double sided document?


after reading the manual, http://www.lexmark.com/publications/pdfs/2007/2400/ug_en.pdf, yes it is possible - not that it tells you how to do it though so read on.
Until you become familiar with the process just use one sheet of paper at a time in the printer.
As you know, in the scanner the top right of your document goes to the right hand front corner of the scan bed (the clear window), place the page on the scanner and scan.
Pick up the printed sheet of paper and flip it so the left hand side edge is now in your right hand and the right hand edge is now in your left hand and you are now looking at the blank side of the paper.
Insert the page back into the sheetfeeder.
Flip the page to copy in the scanner so the rearmost edge of the paper is now to the front of the scan bed and the front edge of the paper is now towards the rear (you should now be looking at the page you scanned previously).
Scan the page.
you should have now scanned both sides of one sheet of paper to another sheet of paper.
as your printer does not have a sheet feeder for the scanner you have to do the process manually. hope this helps.

Apr 20, 2011 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Printer 2480- my printer is pulling paper only on right side


Try this :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Jan 16, 2009 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

I have a lexmark2470 all in one printer. I had a paper jam, i removed all the paper and pushed the power button, but the printer is still showing a paper jam,


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Jan 14, 2009 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Paper jam is cleared, printer indicates paper jam


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Dec 27, 2008 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Lexmark paper stuck


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck....

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1 Answer

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You may have a jam insude the unit. Open it up as if you are replacing cartridge, check everywhere for a tiny paper jam, with a torch, near roller, carriage etc. good luck xxx lilacgerry

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