Problem is that the powder detergent in the detergent compartment is not dispensing through the cycle. My wife has to fill the powder detergent compartment with water before washing a load. Any suggestions will be helpful!!! By the products way my wife does use the HE product that are recommended
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Either the cylenoid to let the water in is bad.
Or the hose from the dispenser to the drum is clogged.
Most common with powder detergents.
Some really hot water poured into the dispenser may
solve the problem.
The 1st thing to try is to take out the dispenser ,there is a little piece that you will push down and then pull the entire assembly out, rinse it out with hot water ,most likely there is a build up in the dispenser,there after use only powder detergent, and no more then 1 tbs ,and any other stuff IE bleach ,fabric softener,use 1/2 the amount and dilute it with water.
Hello, Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle
Remove the dispensing tray (look for an under side spring clip or release) and check the fluid exit point--the machine washes the detergent into the drum along with other washing compounds. You may be better off using a liquid detergent rather than a powder. This may also fix the main door leakage too. Hope this helps!
If the model number you have this question listed under is correct, the Duet dispenser tray is arranged as follows:
1. The LEFT compartment is for detergent. There is a separator guide that needs to stay in place. Place it in the forward most position if using liquid detergent and the aftermost position if using powder.
2. The RIGHT FRONT compartment is where you put liquid fabric softener.
3. The RIGHT REAR compartment is where you add liquid bleach.
An illustration with full explanation is available on Page 12 of the Whirlpool Duet owner's manual. If you no longer have a manual, you can go to managemylife.com and download or print a copy for FREE.
If you have any further questions, or if your model number is different, please post back and let me know. I hope you find this information helpful.
You should be using a HE liquid detergent. Does you machine have a dispenser for that? The detergent should go in that dispenser. You can put the powdered bleach right into the drum before you load the clothes. I am assuming this is an all fabric bleach.