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Have you tried a cleaner yet? It could be something as basic as needing the lens/compartment cleaned. They sell these kits at most retailers for less than $20. It is also possible them lens itself got scratched or cracked, especially of you've moved the unit recently.
Take it back to the store if its new or if you bought a warranty and trade it for a new one. If not try calling an electronic store and ask them if they know whats wrongs with it. Be sure to read the instruction manuel for a support phone number and call there too.
Eject the DVD from the Cyberhome DVD player. Look over the bottom of the disc. If any dirt and fingerprints are present, remove them with a damp cloth, moving from the inner circle of the DVD to the outside.
Insert the DVD into a scratch repair device, if the DVD has any light scratches (deep scratches are not reparable). Turn on the DVD repair kit and the device literally sands down the scratch. When this is finished, the DVD should work correctly with the Cyberhome DVD player.
Avoid inserting homemade DVDs into the disc drive. The Cyberhome is not compatible with many self-created DVDs, causing a "Disc Read Error" message to appear on the screen.
Spray compressed air into the disc drive of the DVD player. The compressed air removes dust and other debris from the laser and reading lens in the player.
Does it do this with just one disc or several? If its just one disc, check the disk for scratches. Deep scratches or scratches which extend along the curve of the disk will affect playability. If your player is giving the same error on all discs, check to see if the lid to the disk player is closing securely. If that is not the problem, you would need to contact the manufacturer for service. The link is:
You may need to get the discs repaired or it may be your laser in the player need cleaning. Easiest soloution is to basically clean your disc(playside). Check for scratches on both sides of your disc. If the label side is scratched in any way, it might be unrepairable as this is where the data is stored, if the playside is scratched they are repairable. You can try home remedies if the scratches are very slight, if not professional repair is required. Try other discs in your player, if they are not working either, then it may the players laser is dirty and may need a laser cleaner, fairly cheap in some stores.
If it's the disc thats scratched visit www.discREPAIR.ie for FAQs and futher help or disc repairs.
usually this happens when lens cannot read the the disc. Due to few reason
1 Your disk is scratched
2 Your DVD lens is covered with dust
3 You need to replace DVD lens Try another few CD/DVD to rectify whether there is any problem with dvd you are trying to play
if this error occurs on all the dvd you played then the most likely proble is with your DVD lens
either its coverd with dust use Disk cleaner if not you got to replace a new DVD lense as per model
Check to make sure your player can play other disks. If so then use the disk doctor to remove the scratches on your favorite disk. The area that all DVD players scan before playing a disk is probably smudged or scratched.
That problem could be caused by two things: either the dvd disc it's scratched or the dvd player's lens are covered with moisture. To identify which one os the problem you should try to play other dvd disc on your player, if none of those work (or the majority) then you should take your dvd player for a lens clean up. Other wise the problem is with the dvd disc.