Hi my lap top is only two years old and have just found that my cds and dvds no longer read. I had this problem before and had it repaired only last year. What could be the cause? Is this a common problem for this laptop? Thanks in advance for your advice
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if your cd wont read disk then maybe it got damage. you can change the drive let it repair.
Other method installing windows is to seek USB port DVD drive and then connect it boot the system using this external DVD drive.
method 2: You have to remove you have drive and attached to other pc using drive enclosure and then copy the installation disk to the drive. then boot you system if still boot and if not not then you have to boot using DOS base system. You can search documentation installaling XP using DOS command. you can search it in google.com.
It sounds like a hardware fault on the drive itself. The laser and focussing mechanisms are different for CDs and DVDs. The fact that the drive can read DVDs fine suggests that the laser and lenses can no longer focus correctly to deal with CDs.
Replacement of the drive would be the only fix, although you might find it a lot easier to buy an external USB DVD drive.