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If you used an action replay for the game you are only supposed to use up to 4 codes at a time. If you use more than that the game will freeze. This is a very common problem with the Nintendo DS Action Replay. I have one for my DS but it never freezes because I make sure i use up to 4 codes at a time. An example would be using these 4 codes...
1) Shiny Pokemon
2) Capture without fail
3) Easy Training
4) Anything else that helps...
First you need to purchase an Action Replay, there aren't any built in cheats on Pokemon Platinum. They are running at $20.00 atm, and can be purchased at all big retail that sell electronics (Best Buy, Walmart, Circuit City, and Target just to name a few). They came out before Pokemon Platinum came out so when your buying it check the device, it will tell you if it includes the game cheats for Pokemon Platinum, if it doesn't you have to install the software that comes with it and upgrade it by connecting it to your computer with the supplied cable. Best of luck, if you have any problems, feel free to leave a comment and I'll get back to it when I can.
Remove all the action-replay enabled cheats and try again. If this doesn't solve the problem, the game has been corrupted, although this is highly unlikely because action replay should not be able to do this. If your son still wants to use cheats, have him use one cheat at a time and gradually add more to find out where the limit is where the game breaks.
search codejunkies and everywhere else.if they have a code for that specific game(if its pokemon diamond it should still work)and then hit the pencil deal that had marks behind it. make sure your already inside the pokemon pearl cheat list and type "hyper ball cheat"or something lilke that then put in the code that was on the website and WALA! your on your way 2 becoming a pokemon MASTER!