Question about Philips GoGear HDD1830 MP3 Player

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My media player 11 won't show up on my computer? it was working fine but now it wont show up

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  • 8,596 Answers

Read the warning about this device and Windows Media Player 11 at www.usasupport.philips.com

You will need to reformat the GoGear in Windows Media Player, but do a firmware upgrade first - open the Philips Device Manager and click on the Update tab. Then click the update button. After the firmware upgrade is done, open windows Media Player.
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your GoGear to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Philips Go Gear SAXXX" (wording may vary slightly), and then select "Format." - this should erase everything, and make your player properly read in Windows Media Player.
-Tha Mp3 Doctor

Posted on Apr 08, 2008

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I am trying to download music I purchased on itunes to my mp3 player. It shows it on the list when I have it on the computer, but does not show or play on the actual mp3 player. What do I do>


Hi dasdis07...

You did not say what manufacture your MP3 player is so it is hard to tell you what to do.
I will assume you have a normal MP3 player...not an Ipod.
Check to see what format your MP3 player will play...because the I-tunes songs are in ACC.
Normal everyday players play MP3,WMA,ect...but will not play ACC that plays on ipods.
You will also need to download (FREE) and run a media converter so that you can convert your ACC music files to MP3,WMA,etc files that will play on your MP3 player.
Once you have your music converter and on Windows Media Player, then you can transfer them to your MP3 player
What your going to have to do is follow these instructions below:
-----------------------------------------------------------------------------------------------------------------------------------------------
Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Webpage where you can download a FREE media converter: http://formatoz.com/
Please take time to rate me

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What kind of MP3 player do you have? Also most players are detected as MTP device,,, you need to make sure you have windows Media player 11 installed on your PC or it wont detect it!


For windows XP/Visa u need media player 11
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found this hope it works
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

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Hey,

you need media player 11 or newer
http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

it should work fine instantly with media player 11 installed, just plug it in ones the media player is properly installed (you may need to restart, I don't remember for sure)

and it should work right away with wm11.

Let me know if you need anything else.


Thanks,
Ekse

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1 Answer

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For me, having upgraded Windows Media Player to version 11 caused the problem you are experiencing. Find a computer with Windows Media Player Version 10, then use iRiver's firmware update tool to install new firmware (version 1.77), then your T10 will work fine even with Media Player Version 11.

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There could be several issues here.

Is the computer showing the Sansa as plugged in?
Does Windows Media Player show the Sansa as plugged in, or does WMP say "Please Connect a Device"?

Are you running Windows Vista or windows Media Player 11? If so, grab the Firmware update from Sansa's website at: http://www.sandisk.com/Retail/DriverDownloads.aspx

If the player keeps freezing while plugged into the computer, you may need to Format the player in Windows Media Player 11 after performing the firmware upgrade. This will erase all of your songs off the player, so you will have to reload them. But your player will work fine after that.

Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

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