Question about Philips GoGear HDD1830 MP3 Player

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My media player 11 won't show up on my computer? it was working fine but now it wont show up

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Read the warning about this device and Windows Media Player 11 at www.usasupport.philips.com

You will need to reformat the GoGear in Windows Media Player, but do a firmware upgrade first - open the Philips Device Manager and click on the Update tab. Then click the update button. After the firmware upgrade is done, open windows Media Player.
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your GoGear to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Philips Go Gear SAXXX" (wording may vary slightly), and then select "Format." - this should erase everything, and make your player properly read in Windows Media Player.
-Tha Mp3 Doctor

Posted on Apr 08, 2008

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What kind of MP3 player do you have? Also most players are detected as MTP device,,, you need to make sure you have windows Media player 11 installed on your PC or it wont detect it!


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Method 1: Uninstall Windows Media Player in safe mode loadTOCNode(2, 'moreinformation');
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found this hope it works
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If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
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Are you running Windows Vista or windows Media Player 11? If so, grab the Firmware update from Sansa's website at: http://www.sandisk.com/Retail/DriverDownloads.aspx

If the player keeps freezing while plugged into the computer, you may need to Format the player in Windows Media Player 11 after performing the firmware upgrade. This will erase all of your songs off the player, so you will have to reload them. But your player will work fine after that.

Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

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