I had a new install of windows xp (with service pack 3)on my computer and am now trying to install my visioneer one touch 8700 scanner. Is there a problem with the driver and the xp service pack 2? How can I install this?

The drivers for supported OS versions are available here: http://support.visioneer.com/products/8700/downloads.asp . The supported OS versions are: Windows XP SP 1 / 2000 Professional / Me / 98SE and the additional software that was bundled on the CD is not included.

If you have a different Microsoft OS, you can check the Microsoft compatibility center for either Vidat or Win7. A check of the Win7 compatibility Center http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx showed some Visioneer OneTouch scanners work with Win7. However, the 8700F is not in the list.

I hope this helps.

Cindy Wells
(Dual boot with XP or a virtual computer with an older valid OS version will work. The Win7 Pro and Ultimate let you use Virtual PC and XP mode to run an XP virtual computer for free.)

Hi Margaret,

I think are you using windows Vista and Visioneer one touch 8700 won’t work with that but this scanner work with Windows XP with SP 1 / 2000 Pro / Me / 98SE

Good luck!
And Thanks.

The XP driver is available at:
http://support.visioneer.com/products/8700/downloads.asp

There is no indication of 64-bit or 32-bit support. However, the driver is not guaranteed to work with XP SP2 (only tested with SP1). This suggests that SP3 is also not tested.

I wish that I could be of more help.

Cindy Wells

I went herehttp://support.visioneer.com/products/9000/downloads.asp They don't have any drivers for Vista you can try talking to customer service but you might have to buy a new Scanner! Sorry :(

Here is a web page for a new driver installation. You will need to choose what Windows operating sytem you have

http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-us%3AIE-ContextMenu&rlz=1I7GWYE_en&q=Visioneer+OneTouch+8700+Flatbed+Scanner+driver&aq=f&aqi=&aql=&oq=&gs_rfai=

this is the site where you can download your driver. just follow the instructions:
http://support.visioneer.com/products/8700/downloads.asp

You must doownload windows XP drivers. Go to http:/support.visioneer.com, and left click on SUPPORT AND DRIVERS at the top of the homepage. Left click on SCANNERS FOR HOME, and on the next page, left click on your scanner's icon. Now, just follow the instructions on the page to download and run the updated software.

Not sure if your problem is the same as mine, but I encountered the same error and only to find that I plugged in a wrong power adapter so it didn't have enough power to advance the scanner head (My moving caused this mixup). Check your power adapter OUTPUT is 12V (or whatever is specified on the scanner itself, usually found on the label on the bottom or rear).

Dear Donna,
please download the latest driver for your 8700 Scanner for XP ,from this site:

http://www.driver100.com/driver/128/2222/Visioneer_8700_Scanner_USB.html

i'm 100% sure that your scanner will work with XP now.

Cheerup And Be Happy Always

Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.