Question about HP PhotoSmart C4280 Laser Printer

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Won't print to printer - sends to a screen to save

My Windows Live One Care indicated that I needed to upgrade with a service pack- I did, but the 3 of 3 had a problem. Now I can't print, when I select to print, it is send to a "Save the file as" File name: *.xps Save as type: xps.doc**.xps) I tried to add the printer, but can't find HP PhotoSmart C4280. Can you help?

Thank you.

email address: tedibeargmk@embarqmail.com

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Hi, I don't know if you've had an answer to this one yet, but when you ask your 'puter to print. The printing window that comes up, where you can choose number of copies etc, has a little tick box in the bottom (I think left hand) corner, that says print to file. If you uncheck the box, hopefully this will sort out your problem.

Posted on Apr 07, 2008

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