Won't print to printer - sends to a screen to save
My Windows Live One Care indicated that I needed to upgrade with a service pack- I did, but the 3 of 3 had a problem. Now I can't print, when I select to print, it is send to a "Save the file as" File name: *.xps Save as type: xps.doc**.xps) I tried to add the printer, but can't find HP PhotoSmart C4280. Can you help?
Re: won't print to printer - sends to a screen to save
Hi, I don't know if you've had an answer to this one yet, but when you ask your 'puter to print. The printing window that comes up, where you can choose number of copies etc, has a little tick box in the bottom (I think left hand) corner, that says print to file. If you uncheck the box, hopefully this will sort out your problem.
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Not quite. It is "ESS-****-TWO".
Do a "custom" scan. When it completes, Windows Update will offer "Service Pack 2 (two)" or "Service Pack 3 (three)" as an update. Allow it to download and install that update.
Restart, and reaccess the web-site, and there will more updates.
Then, try again to print.
This error is a message indicating print head/ink failure on the printer.
I would try the following 2 things:
1. replace the ink cartridges/print heads. test to see if the problem is fixed.
2. If this does not solve the issue, you may need to either send it to the manufacturer for repairs (if under warranty), send it to a local repair person to service- or look for a new printer to buy (which may actually save you money).
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then unplug the usb cable.
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. NOTE: DON'T DO THESE STEPS IF YOU HAVE ANOTHER PRINTER INSTALLED ON THE COMPUTER. JUST RESTART THE COMPUTER. From the start search box type spool and press.
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Went to HP support web site and found the following info. The HP drivers link will take to their download site If you haven't installed the Vista Print drivers yet.
Our church bought new computers with Vista Busines two years ago and after struggling with it for 6 months went back XP Pro. This was before any Vista service packs had been released so I'm not sure if these issues have improved. We are in no hurry to upgrade to Vista. Some articles I've read about 6 months ago recommended waiting for windows 7. I haven't followed how the release of windows 7 is going. Vista is a VERY DIFFERENT ANIMAL and can be frustrating. Been there and I feel your pain. hp drivers and downloads Microsoft support
What type printer? 2.) what operating system? Is the error on computer screen or the printer? Have you tried upgrading the printer software? Any operating system upgrade changes etc windows service pack 2, or 3 let me know
I don't know what caused the problem but the same thing happened to me today. I went into the HP Solution Center. Clicked on settings, print settings and printer settings. Check under the Advanced tab, printer features, mirror image. Mine somehow switched to on. I changed it to off and have been able to print normal.