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Try looking here: open your printers fax folder. Your printer should be listed here, right click on it and select properties. Now click on the advance tab. There should be a printer defaults button, click on it. Make sure your copies number is set to 1. Then click ok on each window and close.
Press the 'copy' button to change the printer from 'fax' to 'copy' first, then enter the number of copies you require, then press start - if you enter the number of copies when the printer is still on 'fax' and then change to 'copy' the number of copies will reset to '01' (this is to stop you printing a telephone number of copies by mistake).
If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.
Your Canon MX-310 will store fax documents in memory if:
You need to clean the bottom of the printhead, and use a Q-tip to clean the wipers on the clean station that is on the right side where the printhead parks. There are 2 or 3 squeegees there that wipe the bottom of the printhead and when there's too much ink it stays on the printhead causing the smears.