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Maxtor one touch III 500g, got knocked over and now when its switched on it just beeps at me, and nothing appears to happen. I can't see any damage but it's certainly not working.

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First things first;
hello
1) verify the connection
2) you have to change the Disk on another USB port 2.0
3) if you got warranty I suggest you change the device.** if apply.
good luck

Posted on Mar 28, 2008

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My Maxtor one touch external hard drive will not switch on


HI,
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below
http://www.maxtor.com/en/main/support.html


Best of luck
Proton

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Maxtor one touch III, Error code 10. Cannot access the device on any computer and "USB device not recognized". How do I get my data off of this thing?


The drive has failed. Most likely your data is lost, or will be very expensive to retrieve by a specialist.

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I have a maxtor one touch 4 external 1 TB hard drive, it was knocked over to the floor for a total of a 2 foot drop. Since then it will not show up as a drive when connect through usb but show that a...


It appears that your device has crashed. There are hundred ways to recover data from a crashed hard-disk but none of them are for novices. You may try chilling the device inside a freezer and then connect to the PC. Don't forget to wrap the drive with a plastic so that the whole system remains air-tight while chilling and connecting. Please refer to experts on this matter if you are unable to recover.

Sep 08, 2008 | PC Desktops

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I have a Maxtor One Touch 4 500G backup device that is not recognized by Windows XP Professional returning the following error message: One of the USB devices attached to this computer has...


Try to plug in the usb device in the pport which is at the back of your system. This should work. If not then revert back. 
Thanks

Aug 28, 2008 | PC Desktops

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Purchased Maxtor ONE TOUCH III. when I had XP. Now that I have Vista, mAXTOR DOESN'T RECOGNIZE IT. iS THERE AN UP-DATE? nEED HELP. Thanks Marty xmartico@san.rr.com


Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 01, 2008 | PC Desktops

2 Answers

Maxtor One Touch III


Download and run maxtor powermax, when you run the program it will idenify your hard drives, select your one touch and run the recertify, this will not erase anything but will run a complete diagnostic and attempt recovery of data to recertify as good. If the drive fails I have recovery software I can e-mail you.

Mar 14, 2008 | PC Desktops

1 Answer

Computer Repair


you don't..that's factory level only, mostly due to the clean room requirements for handling the naked hard disk

Mar 13, 2008 | PC Desktops

1 Answer

Help


Well Is your Jumper Pin is in the correct setting?

Is your maxtor in slave master.......

try changing them and see what happens next..

Mar 07, 2008 | PC Desktops

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