Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Vacuum lock Vacuum will not go back into upright position. There is resistance as you raise the handle.

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  • jtucken Apr 02, 2008

    cannot click into up position

  • Systemagic May 03, 2008

    I've just developed the same problem. The vacuum was purchased new and not very old.

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I just solved my own problem. I'm not much of a technical writer and I'm sure I don't know the proper terms but nonetheless...

...When standing behind the vacuum, as if using it, just above the right rear wheel is a detachable elbow for the air flow. The housing next to the wheel, wherein the elbow fits down into, is one segment of the problem the other segment, with which it may have come out of alignment, is the main front cover of the vacuum head. With the vacuum upside down in my lap I simply rolled the two components back into a position so that the front cover slides under the housing instead of bumping into it on top.

I hope this solves your problem too.

Posted on May 03, 2008

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Thank you Systemagic. It took me a minute to figure out what you meant until that little elbow thingy came off in my hand, and then I just jiggled a couple of things around and presto...it worked. I never would have found that myself!

Posted on May 14, 2008

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The upright stabiliser is designed to lower and lock into place automatically when you raise the handle. If it doesn't seem to be doing this as usual, please call our Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can provide further assistance to resolve this.

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Occasionally, customers have problems locking their Dyson vacuum in the upright position. This is a minor problem common with the Dyson DC07 and DC14 series and can easily be fixed by the customer. This page will show how to fix this problem. Although we show a Dyson DC14 Animal on this page, these instructions will work on any Dyson vacuum in the DC07 and DC14 series.

During shipping, moving parts on a Dyson vacuum can shift in position. One of these parts is a swinging arm in the base of the unit. This arm holds a removable elbow pipe in the vacuum's air passage. This arm can move out of the way so that you can clear out a blockage in the air passage. When this arm is out of position, the vacuum will not lock in the upright position. Fig. 1 Shows the base of a Dyson DC14 Animal locked upright. The red arrow points to the swinging arm. Fig. 2 shows the vacuum with the swing arm out of position. Since the swing arm is lower than it should be, it doesn't line up with the tab on the main body indicated by the red arrow.

Lean the handle of your Dyson all the way back and locate the black button on the right side of the vacuum indicated by the red arrow in Fig. 3.. Press the button down and hold it to unlock the swing arm.

While holding down the black button, pull the swinging arm (Shaded red in Fig. 4) all the way up. Fig. 5 shows the swinging arm in the correct position. Release the black button to lock the swing arm back in place.

The vacuum can now lock in the upright position as shown in Fig. 6. Note how the tab on the swinging arm overlaps the tab on the main body..
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Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
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1 Answer

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