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How do I transfer my video from my Kodak C913 to my computer? I have no problems with the still pictures. When I try the video it states "this device does not contain any supported media". What do I need to make this work, if possible. Thanks!
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Hi there! What method are you using to transfer photos when you connect your camera to the computer? Does a Kodak program open up automatically and start doing it for you? If this is the case, it is possible there is a setting in it that only transfers the most recent photos--ones that have not been transferred before.
I would recommend using the Windows tool. It should automatically pop up when you connect your camera, and ask what you want to do. Choose "Open folder," as shown below. Once the folder opens, you can highlight all of the files and copy them, then paste them into a folder on your computer (I would recommend making a new folder under My Pictures). This method is basically treating your camera's memory card as an external hard drive--you are controlling what gets transferred, rather than letting a program try and guess for you.
The pics that won't transfer may have the same numbers as pics already on your computer. If that's the case, you'll need to rename the ones on your computer.
Try opening the Kodak software first, then turn the camera on. I've found that you need the Kodak program to transfer the pictures from the camera. I personally do not like this, my old camera (also Kodak) would act like a plane old flash card/removeable device, this new one doesn't.
Anyhow, I find it super easy to just take the SD card out and pop it into the media slot in my printer. Then just open explorer and it's there just like any other hard drive or CD/DVD drive and transfer them to where ever you like.
If your printer or computer doesn't have a slot for SD cards you can get one that plugs into a USB port, pretty cheaply at any store that sells computer products.
I spoke to someone on the IM chat at the kodak website,
and took me through the steps that seems to get around that problem,
if its a kodak c913.
they are;
open the easyshare software.
connect your camera.
if a transfer window opens automatically, close it.
in the easyshare software window open the 'add picture button'.
then select the folder with the name of your camera 'kodak c913'.
all your pictures should load as if it would through the automatic transfer window,
select whatever pictures you want to add,
clock add pictures,
then done,
and it doesnt come up with the error message of the software believing there is duplicates.
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