Question about Philips HDD065 MP3 Player

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Need help it is asking to connect to pc use device manager to repair

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  • speckso Apr 02, 2008

    The message says use device manager to repair. I cant find the disc to repair the problem is it possible to get a new one.

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  • 476 Answers

The system files on the player have been corrupted or deleted.

Install and run the Philips Device Manager form the product CD.

Connect the player to the mains and the PC.

Select the repair / restore option and follow the on-screen prompts.

This will format the player and restore the system files.

NOTE: The HDD065 is only compatible with Windows XP and Windows Media Player 11.

Posted on Mar 21, 2008

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1 Answer

My Mp3 player was not starting. while connected to PC or not


Hi jai mosl,

You may want to consider performing a Repair in order to return your player to factory settings, improve functionality, and update the firmware. Afterwards, be sure to charge for several hours and practice a regular charging routine.

IMPORTANT: Please back up data in the player before performing a repair.

  1. When your player is locked up or seems dead, you may connect to your PC to repair the device with the Device Manager.
  2. Launch Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA2xxx > Philips SA2xxx Device Manager on your PC.
  3. Connect your player to the PC.
  4. Device Manager should acknowledge your player and automatically go into recovery mode.
  5. Follow the instructions given by Device Manager to proceed.
  6. After the player has been repaired, click OK and disconnect your PC.
  7. The player is ready for use again after restart.
If you are still experiencing issues, you can find FAQ's, software, and manuals at:

http://ow.ly/64mxe

Consumer Care can be reached at 1-888-744-5477 if you need additional assistance.

Hope this helps! Let me know by rating this solution. Thank you.

Aug 16, 2011 | Philips SA2315 MP3 Player

1 Answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


Nov 05, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

My player displays a message


Connect player to pc and power, restart player while holding the volume + key, as soon as the player shuts off, press and hold the volume - key, your device manager will pop up and tell you the player needs repair, let it do so.

Jul 18, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Need help on repairing my Phillips gogear mp3


As far as opening the Philips Device Manager - if it won't pop up automatically, then on a computer running Windows XP, you can go to Start (on your desktop) --> All Programs --> Philips --> Philips Device Manager to open the program.

Mar 21, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

Lost cd to mp3 player cannot download philips device manager


Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Nov 01, 2008 | Philips SA3125\02 MP3 Player

1 Answer

It says use device manager to repair but i tried that and it didnt work can you please help


i think it s the steps you performed the repair matters.
This is the steps i tried and works.

1) open device manager,
2) connect your player to the PC
3) open repair tab on the device manager
4) disconnect player
5) re-connect player while pressing Vol+
6) see pop-up asking you to release Vol +
7) click "repair" in the popup to perform repair
8) see notification of repair done

if after performing repair, it still doesnt work, i think u have to send it to repair centre.

Sep 15, 2008 | Philips MP3 & Digital Media Players

2 Answers

Problema con mi reproductor


www.usasupport.philips.com - available in espanol as well

Download Device Manager
click "Repair" first, then "Update"

Jul 01, 2008 | Philips SA5125/37 MP3 Player

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

6 Answers

Connect to PC and use device manager to repair


If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Aug 20, 2007 | Philips GoGear HDD6330 MP3 Player

5 Answers

Philips device manager application


yes you can. go to www.p4c.philips.com Hope this helps!

Feb 01, 2007 | Philips HDD1630 MP3 Player

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