Question about Creative Labs ZEN V Plus MP3 Player

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Charging Being a first time user, I would like to know about properly charging a ZEN V MP3 Player. Thank you very much.

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  • raquel Dec 04, 2012

    i need toknow what is the charging time of this device please i cant charge it , it charges only in the middle after 8 hours off charging

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As long as you have the USB 2.0 type cable, and the software loaded, you can charge the ZEN V on your computer. Be sure to load the software first. It will take several hours to charge fully the first time. While it is charging you can add music. When you see the plug icon in the upper right corner, it is fully charged. Be sure you are not adding music while you disconnect. Otherwise, just pull the plug and the ZEN should play for up to 12 hours.

Posted on Mar 23, 2008

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Posted on Jan 02, 2017

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Hi My player is Creative ZEN MOZAIC EZ 100 - 4GB It is not able to recharge and when connects to PC there appears scaning Disk... and nothing else happends long time.


I've had similar issues with the Zen Microphoto, usually the case is a defective cable. Even though the PC sees the device that does not mean that the cable is connecting properly. Try using a different mini USB 2.0 cable. That fixed all of my issues with my Zen Microphoto's connection and inability to charge.

Apr 04, 2011 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Mine isn't a ZEN V Plus but it is a ZEN mp3


it could be the battery that is dead, however it is more likely that the chargers your are trying do not match the voltage needs necessary to charge it. just because a charger fits does not mean that it will actually charge it. LI-ion batteries are VERY picky and some can explode (literally EXPLODE as in bang, where did my hand go) if the wrong voltage is applied. here's the thing, most devices have a fail-safe built into them so that you cannot mess up the battery unfortunately the first charger you tried could have fried this making it unchargeable the reason the other charger works is because when a proper voltage is applied the power is split between running the device and charging the battery (this is cut off if too much power is applied) the actual battery takes very little power to charge you should look up the player via google and take not of the voltage and amperage needed to charge it these are important, there is a good chance it will still work. just buy the proper cable to hook it up to the PC this should charge it however that's not a guarantee the olympus mr100 for instance, would not charge via PC only with the dock and wall adapter. good luck and i hope this helps!

P.S. there is still the possibility that the bat. is fried and you may need a new one.

Apr 14, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

How to the Zen Mozaic player is fully charged


once your mp3 player gets fully charged you can see in the screen of your mp3 player showing "full" near the battery symbol.   

Dec 08, 2009 | Beond Creative Technology Zen Mozaic MP3...

1 Answer

My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My zen v plus will not turn on or charge up


Hey there, I emailed Creative Labs on this exact matter, and they gave me this sad solution:

"
With regards to your issue, I am sorry to inform you that zen v plus is
designed with the built-in battery which cannot be replaced.

Here are some suggestions that you can try to resolve the issue that the
player cannot hold battery.

1. Connect the player to the computer's USB Port and press the reset
button on the player while connected to the computer. If the player
comes with a power adapter, connect it to the power adapter and then
attempt to reset

Observe if the charging indicator appears on the player screen.

Try pressing any menu buttons on the player to see if there is any
response from the player. This helps to activate the device especially
if it has not been charged for a long period of time.

2. To charge the player, kindly follow the procedures available from the
article in our Knowledgebase:

Charging a Creative MP3 Player:
http://support.creative.com/kb/ShowArticle.aspx?sid=7910

3. If the issue persists, attempt a firmware update from our support
page.

Thank you for your valuable time.

If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service.



"

Jul 08, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Installer for creative micro zen dap-md0004


My Micro Zen is having problem with the firmware does anyone know how to solve it.

Oct 26, 2008 | Creative Labs Zen Micro MP3 Player

3 Answers

CREATIVE ZEN V-PLUS. COULD NOT TURN ON AND IS NOT CHARGING


my vision m wont charge. and i just tried to click that button and pluged it back in and its still not working :''''''[

Aug 01, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen V Plus Problem


Sorry guys, same thing happened to mine.  I am an electronics engineer so I thought I might open it up and see if I could manually reset it...no use, its done.  Some part is not working properly and that prevents battery from charging, or its own OS from loading properly.  If its still under warranty send it back, if not its time to start looking for a new one if you haven't done so already.

Apr 25, 2008 | Creative Labs ZEN V Plus MP3 Player

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