Question about RIM BlackBerry 7290

1 Answer

Error Screen when turned on

When I try and turn on my Blackberry 7290, it stays at a screen that looks something like this: a rectangle made to look like a browser/appplication window, inside are three shapes - a circle, square, and triangle, all around the entire browser/application window its got a circle with a line through it and lastly, below it its got the number 507 written underneath it.
I can't access my phone at all and I need to know what the problem is. The manual I've been reading online do not give me any clue whatsoever as to what this error could mean.

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  • lordbigoth Mar 24, 2008

    hi im tristan from the philippines. my bb 6710 is working abnormal it always shows an hour glass sign on the screen everytime i do an action such as scrolling the rollers or just simply by clicking the keys and now i could not use my phone anymore to text or call because i'll have to wait for sometime before it response, my bb is only 1 yr old. i already opened and clean all the dust and have it reset by removing batteries for a few days and also used the reset button at the back but still not working normal. can you pls give me some tips to resolved this problem i really like this phone thanks.

  • rossolarnold Apr 08, 2008

    yes I've got the same problem stated above. before I having this problem my phone went off automatically several times a day and sometimes I did experience another problem. My phone was searching for network and most of the time of a day it used to stay out of network showing a sign on right of the top of the screen in network tree a cross sign. After continuing this problem for couple of weeks it showed a message asking for reset and device error 373 for 2/3 days and now finally its showing the above stated message error 507 and now I can't totally get in my phone.



    Please help me to resolve it.

    thank you.

  • mr_magpiegom Feb 24, 2009

    error 7290

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  • 103 Answers

You need to reinstall the reinstall the phones firmware. Go HERE to download the firmware.

Posted on Sep 29, 2009

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Phone will not turn on screen says device error 377


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Hi Anand

Practically speaking i spent 3 hours looking for your solution but nothing much even the BB intelectuals failed .Try these steps out it may resolve the issue and lets hope for the best .

This error : 373 : Device Error means that the Timers are corroupted

1. Remove the battery for at least 5 minute.
2. Make sure u have working SIM card, other wise remove the old SIM.
3.You should receive an Hour glass spinning. Give a few minutes, after that u will see a 507 message on the bb screen, (which means there is no app loaded on the bb)
4.If this dosent work
Use application loader to wipe handheld clean and reinstall base software but do backup your data

And please let me know .

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My blackberry 7290 Rim(T-Mobile)says: Device error


An unspecified error has occurred with an application on your Blackberry smartphone.


Resolution In BlackBerry Desktop Manager, run the BlackBerry Application Loader tool.
Note: The following procedure will delete all data and applications from your BlackBerry smartphone.
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  2. Open BlackBerry Desktop Manager.
  3. Open BlackBerry Application Loader.
  4. Reset your Blackberry smartphone.
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    2. Remove and reinsert the BlackBerry battery to reset the BlackBerry smartphone.
    3. Replace the battery cover.
    To perform a hard reset on a RIM 850 device, RIM 857 device, RIM 950 device, or RIM 957 device, insert the end of a paperclip inside the small hole on the back of the BlackBerry device.
  5. When the LED indicator has turned on, reconnect the BlackBerry smartphone to the computer.
  6. Click Next.
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Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data on your BlackBerry smartphone before performing this procedure.

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