Hi. My dryer is a whirlpool duet. I have had it since December 2005. The lights on the panel work, but the drum does not turn and motor does not run. The sensor lights go from sensing to wet to all the way through the cycle, and the timer counts down..and the buzzer goes off saying it is done, but the drum does not turn and I do not notice any heat. What would cause this? I did notice that the drum seems awfully easy to turn compared to normal....
I did try unplugging the power to reset it and this made no difference. Thank you for any advise you might have.
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In some dryer's the control panel relies on a thermistor rather than a CYCLING thermostat to regulate the drum's air temperature by monitoring the component's resistance changes; resistance goes down as temperature increases and up when temperature decreases. Once the drum's air temperature reaches a certain level required to dry clothes, the control panel shuts off the heater. The panel will turn the heater on again and begin another heating cycle when the thermistor indicates that more heat is needed to keep the air temperature constant inside the drum
Lastly check your moister sensor. ( located inside the dryer door usually) Especially if machine seems to shut down early and clothes are still wet.
Test with a meter at room temperature and it should show continuity.
A failed moisture sensor will affect the dryer run time in the automatic moisture sensing cycle but it will not affect the heating of the dryer or the timed cycle. Which are reflected by the thermostats.
Thanks for using FixYa. To reset the dryer you’ll need to press and hold the END OF CYCLE button for 10-15 seconds. If still the issue is not resolved then unfortunately you'll have to replace the control panel. Please do rate the solution if the issue is resolved or post a comment for further assistance.