FAXES ARE BEING SENT BUT ARE NOT BEING PRINTED
Try calling your fax line from a different phone and see if your machine is picking up the line and making a high pitch squeel. if it is then the modem is ok. then insert a document into your fax and select a copy and see what happens, that will be test your scan and printer on the fax.. hope this helps. contact me if you need additional help.
Thank You,
Mikey
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We're having this same problem. We can send faxes without problem, but we don't receive them. When a fax comes in, the LCD flashes "RECEIVE" for a bit, then it displays the number from which the fax is coming, then nothing comes out. The fax machine is set to Fax Only mode.
I've tried calling the fax number, as suggested, and I get the normal modem screaching.
I've tried making a copy using the fax machine and it comes out fine.
We have the fax machine on a dedicated line; no other phone or answering machine is attached to it.
Thanks for any help!
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