I was just given this vacuum and it did not have the manual or instructions. I'm sure I'm overlooking something... I'm not even really sure the hose is supposed to attach. I assume it's on the left hand side (looking at the machine) This is the only place that the hose seems to fit. The floor vacuuming works fine. Is there some switch or something that engages the hose suction? Thanks for any assistance
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Re: Can't get any suction through the hose.
You will see a tube coming out of the top of the base.thats where the hose attaches.but before you putthe hose on turn on the vacuum and see if you have suction at the tube coming out of the top of the base.also check and see if the brush roller is turning when vacuum is on.there is a little door you have to lift up when you attach the hose.hold the door open and attach the hose.i hope i was of some help to you.please leave feedback
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it could be the filter or on this unit, one of the other 2 filters. The most common overlooked filter on this unit is the filter in the pull out tray under the bagless container. I would suspect that is the culprit cutting off your suction. Pull it out and wash the filter, wash the other 2 filters in your unit as well. Warm water and soap, little bit of bleach to kill the smell and LET THE FILTERS DRY BEFORE PUTTING THEM BACK INTO THE UNIT. I cannot stress that part enough.
There are many possible problems here, the most obvious of which may be a clog in the hose. You can remove the hose entirely by depressing a small tab that holds the hose on towards the base of the machine. This tab is hidden between the machine and the hose itself.
If you can manage to get the hose off, check the valve directly below the hose for debris, then try running a couple pennies through the hose itself and seeing if they make it to the other side.
If all checks out good, you may have a greater problem. Dyson's require a lot of maintenance to keep their suction (cleaning filters, blowing out the canister combs) that is often overlooked. Try your manual or failing that, the local service shop.
There are six different reasons a vacuum can lose suction, a plugged vacuum hose, bad motor, full vacuum bag, or cracked or damage hoses. Purchasing a vacuum cleaner can be a costly expense while repairing the suction on the unit can be virtually free. Most suction loss problems on a vacuum can be easily fixed or remedied with common house hold tools and very little technical expertise.
If your vacuum cleaner losses suction, the first and easiest solution is to check the bag. If the vacuum cleaner bag is full suction will be greatly reduced and the unit will become ineffective. A vacuum cleaner works by passing air through the bag fibers leaving dirt and debris behind inside the bag. If the refuse bag becomes full, airflow is restricted, limiting the amount of air passing through the vacuum bag resulting in loss of suction. When replacing the vacuum bag always consult your owners manual to insure that the vacuum bag seals with the vacuum inlet hose. If your vacuum cleaner bag is not tightly sealed to the vacuum inlet hose you will decrease the air flow through the bag resulting in loss of suction.
The second and sometimes most common reason for loss of suction on a vacuum cleaner is a plugged vacuum hose. If the hose becomes plugged, air flow will become restricted. To unplug a vacuum hose detach it from the machine and inspect the inside. If there is a restriction in the hose, remove it with your fingers and replace the hose onto the unit. If the hose is long and the debris is hard to get too, a broom handle or other long object can be passed through the hose to dislodge the debris. Most vacuum cleaners contain more that one suction hose, so make sure to check each one by process of elimination. Another area that can become easily plugged on a vacuum cleaner is under the lower base of the unit by the roller brush. Large debris can get caught in this area and restrict air flow to the hose.
If your vacuum refuse bag is not full and the suction hoses are not plugged the next thing to check is the condition of the hoses. Many hoses are made from plastic which can easily tear or crack. If your vacuum cleaner shows signs of wear or are cracked they need to be replaced. Even the smallest hole in a vacuum hose can leak enough air to greatly diminish the suction potential of your unit. Replace your vacuum cleaner parts with OEM parts from the original manufacturer to ensure the tightest fit.
Most vacuum cleaners contain filters. Filters are used as a last line of defense to remove dust and smaller debris particles before the air is recycled back into the environment. If vacuum cleaner filters become dirty or plugged they also can decrease the amount of air traveling through the unit. Some filters can be easily rinsed with water whereas others need to be replaced. It is important to check your owners manual before rinsing a vacuum filter.
The last and probably least common problem for a vacuum cleaner to loose suction is a bad or failing vacuum motor. Over time vacuum motors lose power due to worn carbon brushes or long term damage. A vacuum cleaners worst enemy is moisture. If water or moisture is sucked into the vacuum motor it will greatly diminish the amount of suction the unit has. Replacing a vac motor can be a costly and time consuming ordeal. In some cases, replacing a vacuum motor can outweigh the cost of buying a new vacuum. Vacuum suction is measured in water lift which can easily be measured by using a water lift gauge. If the water lift measured in inches, falls below half the original water lift specifications for the unit, it is time to replace your motor. Most vacuum cleaner repair shops carry this type of equipment and can easily tell you if it is time for a new vac motor.
The way your Dyson DC17 is designed, there is a suction divert mechanism that diverts the suction to floor when the vacuum cleaner head is pushed down, and then back to the hose when the vacuum is in the upright position. If you are getting suction from the hose when the vacuum is upright, but no suction after the handle is reclined, this is actually the normal function for the Dyson DC17.
You can check to see if the filter is dirty. The washable filter on your Dyson DC17 is located directly underneath of the dust bin of the vacuum cleaner. After removing the dust bin, lift straight up on the part the bottom of the dust bin rests on. This is where the pre-motor filter is located for the DC17 models. If this filter is not cleaned on a regular basis, then it can start getting clogged, and you'll notice a loss of suction on the vacuum cleaner.
If you have further questions, please visit the link below where you may download the instruction manual. There are some trouble shooting guides at the back of the manual that you may do to try and diagnosis this further.
Dyson DC17 All Floors Instruction Manual: http://media.dyson.com/downloads/us/floorcare/manuals/dc17_opmanual_usa.pdf
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