Indicating a paper jam on printers and faxes, however, i can copy and run paper through with no issues. how to reset?
As printer is able to make a copy. It seems that printer hardware is working fine and issue is related with false error message on printer software.
Please run "print diagnostic utility" to resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82717-1&lc=en&dlc=en&cc=ca&os=228&product=1128309&sw_lang=
Click on above link to open the web page >>>> click "download" >>>> click "run" >>>> again click "run" >>>> click "diagnose"
This utility will provide a list of problems and options to fix them.
Please try. Wish for all success..
Harpreet
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