Question about HP Photosmart R927 Digital Camera

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HP Photosmart R927 Battery Compartment door latch

The small plastic tab that extends into the slot to keep the battery compartment door split in half. Where can I get just the plastic tab, or, another door. Please help, thanks.

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Same problem, The small plastic tab that extends into the slot to keep the battery compartment door broke off. I can't locate a source for replacement part. I disassembled the slide and reversed it, breaking off the little tip that fit into spring, and it sort of works, but a new plastic slide would be much better.

Posted on Mar 31, 2008

  • pjDaly Apr 01, 2008

    Response from HP:        Hello Pat,  Thank you for contacting HP Total Care. 

    The battery latch is not a replaceable part, which is why the parts site have you no results. The camera would need to be replaced.  To discuss your service options, please call us at 1-800-474-6836 any time for more information.

     If you need further assistance, please reply to this message and we will be happy to assist you further. 

    Sincerely, 
    Dave 
    HP Total Care 

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Posted on Jan 02, 2017

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Looks like a mechanical problem. But not having the camera in my own hands I have to do some educated guesses.
Could be something broke off. Could be a small chip of plastic or a very small piece of metal. Difficult to repair it yourself. But you also could look if there is something in the battery compartment that should not be there. Could be just a little bit of debris, that is lifting the battery, (not if the battery is behind the lock) or debris in the door, so you can't close the battery compartment complete, and it can't be locked.
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The door that keeps the batteries and memory card will not stay closed. Can it be fixed?


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If this response helps, please take a moment to post a rating for me. "Very Helpful" would be appreciated.

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1 Answer

Camera door thats holds battery small grey latch is broken


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Sony Cyber-Shot Battery Compartment Door Broken


I'm having the same problem with my DSC-W1 camera. I dropped my camera and the battery door latches broke.
I found a replacement door on Ebay for $9.95
I followed the instructions in the description and easily removed the broken door from my camera. Now i'm just waiting on the new door to arrive so I could slide the new door in.
I hope this was helpful.

Here's the seller I bought the door from. Hopefully the seller has more doors. =) :

http://cgi.ebay.com/Sony-DSC-W1-battery-door-silver-battery-cover-lid_W0QQitemZ110250995036QQihZ001QQcategoryZ107892QQssPageNameZWDVWQQrdZ1QQcmdZViewItem



In addtion, I found the last two posts on this forum very helpful:
http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscw1_question.html?qid=2382

Good Luck! =)

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