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Panasonic MC-E4013 has lots of **** but won't pick up. Drive belts and brush roller go round OK, Any ideas?

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There are a few things to check.
The Twin Bin model could have clogged filters, So you'll have to depress the button on the top and check that the first top filter isn't clogged, then check the removable black filter and check that it isn't clogged with dust. Once these have been removed ensure that the mesh filters are completely clear. Although Panasonic dont suggest it, you can wash the top grid white filter and the black filter but you must ensure that both are dry before installing them. Low temp tumble dry in a pillow case will get the sponges dry in around 10 to 20 minutes but dont use a high temp as the plastic grid will melt! The mesh filters can be cleaned using the on board upholstery brush. Failing that use a paint brush to dislodge any clogged dirt - the worst for cutting suction is the powdery greyish white powder which always clogs the mesh filters.
Then before putting everything back, take the bottom hose out of the front by unhooking it before putting the bin back on. Remove the sole plate and the whole tube should be able to come off although you may need to unscrew the holder at the soleplate area which holds the bottom hose to the bottom of the cleaner. Once that is done the entire hose should come off free and by sticking a blunt stick down this hose slowly, there may well be a clog. 
This model and the rest of the Twin Bin series aren't particularly well designed. Ive had two models from Panasonic over the years, both of them being the Twin Bin design uprights (MCE 4003 and MCE 4103) which still have the same inherent problems of pick up when the filters or hose gets blocked. The beauty of the Panasonic however is that the hose handle can be removed by pushing in the lugs and getting around the machine for maintenance is easy but time consuming.
Remember that you do have two drive belts on this machine so make sure the motor pulley belt to the drive belt is secure. 
Hope that helps! 

Posted on Mar 28, 2008

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