a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The WMA files will not play on your Ipod because I pods only play the AAC format for songs.
The songs you have has to be converted to AAC files to play on your Ipod...
You will also need to have I Tunes on your computer to download the songs to your I pod once you have converted your songs to the AAC format.
I believe I Tunes will convert the songs to AAC format for you, but just in case it does not:
You can get a free song/video converter from the following website: http://www.formatoz.com/
While it may be something you're well aware of, did you navigate to the folder on the Coby where the songs reside? Is it possible you loaded the mp3s in a directory that is not the default and so the player doesn't see any music. Another possibility is the copyright protection won't allow the player to play the songs. The license may reside on your computer but is not on the mp3 player. Last two thoughts (as stupid as they sound) are is volume up? Is earphones securely plugged in? Have you tried the earphones on another unit to make sure they work? Coby Tech Support at 800-727-3592 6AM-11PM EST
The most probable cause that I see happening to people with the same item is the fact that somewhere between uses, the setup files in the device itself gets corrupted. When this happens, you're pretty much screwed. You can't access them because it won't let you, you can't format it because it won't let you, you're left with a dead mp3 player. Sorry, but you need to get a new one. The other one is trash.
Sounds like you may have tried to put "too many" songs on the device pushing it over its limit.
If it connects to the computer and shown up under My Computer, you can right click on it and select "format" this will remove all of the music on it.
Thereafter, you can drag files directly onto it under My Computer.
There is no real need for any software.
Best of Luck.