Question about Canon imageRunner C3100 Copier

1 Answer

Error 000013 Says to reset the machine. Guess we are calling a tech on this one. Will post a follow up.

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E 013 is waste toner full. drop open the front door, you should see the bottle. now look for a single screw in the cover at the top of the bottle. remove the screw and bottle. dump the bottle in a thash bag. there is a light that shines thru the neck of the bottle, that path has to be clean. pull off the clear tape andplastic cones and blow out as much toner as you can and reassemble. don't wear white :) rp

Posted on Mar 22, 2008

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What is the problem of error code 000013-0000


Thanks a lot , i can clear error code e000 of ir2010 by your solution ,I press *function and # and arrow to #7 press ok and #4 printer reset press ok

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edy_bubat_12.jpg
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it might just be a power spike in which case your machine just shot an error while it protected itself...

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it might just be a power spike in which case your machine just shot an error while it protected itself...

try the following...
press additional functions
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1 Answer

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Sometimes, this class of copier will "hiccup" and throw an "Exxx" error code; most of the time nothing is really wrong, it just needs to be reset. You can try the following procedure to reset the copier: First, you press the Additional Functions key, then you press the # key, next you press > until you get to #7 Printer Function, then you press Set, next, you press > until you get to #4 Printer Reset, once again, you press Set, then press <. After this is done, unplug the copier, then plug it back in and turn it on. The machine should reset and go back to normal functions. If the code appears again, there is a deeper problem and a Canon tech will need to be called. Good Luck!

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HI,
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
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Regards
Konica Tech

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