Question about Epson RX620 All-In-One InkJet Photo Printer

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RX620 "Ink Cartridges cannot be recognized"

The first time the cartridges needed replacing I used some unofficial cartridges - the printer came up with the error message above and there's nothing I can do to reset it. Tried getting new set of Epson cartridges and putting those in but error message won't budge.  Tried the reset trick (start/stop/b&w/colour) but that does not work - any ideas?

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  • Anonymous Oct 01, 2008


    nk Cartridges cannot be recognized" problem, and notify you when a new solution is offered.

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Found the solution at
http://www.fixyourownprinter.com/forums/printer/54833

Try pressing down on the cartridges after inserting them and closing the top of the cartridge carriage. Worked like a champ on my R320 printer!
Cleaning the contacts on the cartridge with a soft tissue may help too.

Posted on Feb 11, 2009

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Try- on -stop -color sametime

Posted on Feb 12, 2009

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RX680:
After many tries...... I but just under top cover piece od rubber on cartridge which failed ( to make it bit more pressure on cartridge) and closed cover ! Amazing! No problem at all.

Posted on Jul 15, 2009

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Documents & Manuals

http://files.support.epson.com/htmldocs/rx620_/rx620_rf/index.htm
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http://files.support.epson.com/htmldocs/rx620_/rx620_rf/ink_4.htm
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I have heard many stories pertaining to Epson printers, and a few stories with your problem and with this model too.

Unplug the printer, remove the cartridges, then make sure they are put back in and seated properly and turn on the printer. Hit up a nozzle and head clean on the printer cartridges, then try to use. If this does not work, it might be an issue relating directly to the ink you are using, Epson printers can get funny if you are not using genuine cartridges. If you do use compatibles, try changing the ones you are using.

Often or not, removing the cartridges when the unit is powered off, then starting unit and putting them back should resolve.

If the problem display is shown on your computer, simply uninstall the printer software and reboot your machine, then re-install software again.

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    • company products to which the printer belongs to can use a time delay between pages to accommodate the properties of the specific media type and ink being used. This prevents smearing problems from one page to the next. Using incompatible ink will alter the effects of this time delay and might result in poor print quality.
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  • Refilled ink cartridges might get stuck in the product. Because the cartridges from other manufacturers have been altered, cartridges might become stuck in the product. This problem might require that the product be disassembled to remove the cartridge.
  • printer at times cannot predict the long-term effects on product reliability from using different ink formulations.
try this.
please rate my solution.
have a nice day.

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