Question about Canon NP 6050 Copier
We have a message to replace "waste toner cartridge" but we can't locate it. Do we have to call a service person, or is this something we can do on our own?
I'm doing this from memory since I don't have a copier in front of me. You will have to reset the counter for waste toner by going into service mode. You do this by opening the front door and inserting a straightened paper clip into the small hole just below the control panel. If you do this correctly there will be a $ sign at the upper left of the LCD screen. Press the * key, then the 6 key and then the * key again. Another screen appears. Use the arrows displayed to move through the screens until you see WSTTNR. Insert the paper clip again and while still pushing in on the paper clip press the "C" key on the keypad. The counter should go to all "0's". Also check the counter for the web. If its close to 250,000 copies you will be getting a replace web soon message. You reset the counter just like the waste toner counter. Just for good measure you may want to do an overall copier reset in the *4* service mode. Select OK and the copier will shut down automatically and come back on on its own. That should clear any other errors the copier may have. I hope this gets your problem solved.
Posted on Mar 30, 2008
You can do it on your own. There's actually instructions on the LED display but it went something like:
1) open front (access door for toner area)
2) Slide blue handle up to open position.
3) Remove was toner receptacle.
Now since I didn't have a new waste toner, I just dumped out all the toner and re-inserted it. I imagine there may be some repurcussions or the toner is hazardous, I'm not sure. I'll actually get the waste toner cartridge for next time though.
Posted on Mar 21, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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