Question about HP Scanjet 5470c Flatbed Scanner

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Belt Can you tell me where I can get a belt for my HP Scanjet 5470C flatbed scanner? I took it apart and noticed that the belt was loose.

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  • mikeaube Mar 21, 2008

    It doesn't really matter where I am, I can use my credit card to make purchases all over the world. If you need to know, I am in New -brunswick, Canada. Thanks for your help, I will contact HP directly and see if they carry the part.

  • nancygirl Sep 03, 2008

    I'm not certain that this is the same issue, but what looks like one of the two belt-like straps that I can see through the scanner glass appears to be detached, and is moving along with the scanner during a scan, instead of staying stationery, like the other one. Now, I don't know if I've just never observed this belt in action before, but suddenly my scans have become grainy, and kind of pixelated, with unacceptable color saturation, and I wondered if this might be the cause.

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My scanning head was interrupted midway when I pulled the power on it during some sort of software malfunction(?). It was very slow to respond afterwards and the scanning head was stuck about 3/4ths the way down the glass. The scans produced were completely black. So I powered it off, undid the 4 screws underneath and lifted off the top, slid the scanning head back in position, and snapped it back together....Presto! It works again!

Crazy.

Posted on Feb 08, 2009

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Www.hp.com is where you can go and contact them for the part.
Just go to support and enter your scanner nnumber.
If its not there their customer support via contact or phone number will be there.
Excellently maintained site.

Posted on Mar 21, 2008

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You dont say where you are so it is not possible to tell you where to look.
Likely as not as with most small electronics these days no parts are available - service by replacement is the name of the game,
You could try HP support I guess

Posted on Mar 21, 2008

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Hi anneliehelmu
You are very unlucky : there are no drivers beyond XP . Your device is no more compatible with Windows 7. See from yourself here :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=61930&lc=en&cc=us&dlc=en&lang=en&cc=us
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Ajit bhutani

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