Question about Star Micronics TSP400 Label Printer

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All lights on, no response from printer

Hi, have the following problem:
Just put in new paper roll. Now all red lights are on, beep sound indicated that something is wrong and I get no response at all when I want to print. This happens sometimes automatically as well, usually helps when turning off and on again, but now nothing works. Pleeease give me some support! thanks

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  • 28 Answers

It's possible there might be dust and dirt inside the printer. You might try blowing some canned air into it, and if it's not too heavy, turn it upside down and shake it. Surprisingly, this fixes the problem alot of the time.

Posted on Mar 28, 2008

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SOURCE: Star TSP400 label printer Hi, have the following

I had the identical problem recently with a new batch of ticket stock in a TSP400. It was eventually solved by cleaning the roller at the front of the print-head with alcohol (surgical spirit).

The roller had no visible dirt on it but may have been greasy, and the feed mechanism is clearly very sensitive to such things. It turned out that our ticket stock had been recently re-sourced and the new paper was slightly smoother than the old.

CEM London

Posted on Sep 21, 2010

6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Why is the red light flashing all the time


Indicates one of the following problems:
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  2. Incorrect roll installed (wrong paper type)
  3. Transmission Error

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I just put in a new toner cartridge and it was working well a couple days. The toner is fine but the paper light keeps coming on. At first, the paper was stuck around the toner cartridge and now, the...


Hi Chris!
As you described, I didn't see anything would cause the problem. Just suggest that you could give it a clean. Sometime just because you use it for a while(finish a toner cartridge), it get dirty. Unplug the power, and gentl take out the cartridge, paper tray then clean the roll and surround with wet clean paper. Give it a try and see what happen. Please make sure that you do it gentle when put back things.
Hope this will help. Thanks for reading.

Jul 19, 2011 | Brother HL-2040 Laser Printer

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Please help with the following: Printer BIXOLON SRP 350 IG When I turn it on Power light: Green Error light: Red Paper light: Red The printer "beep ... beep" continously


Looks like you'll have to contact Samsung http://www.samsungminiprinters.com

The operators manual does not give any indication about what to look for if the error light is on.

Here's what the manual states about the paper light:
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

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When i turn on my printer it blinks a red light.


OK, more information is needed. What kind of printer? Is it out of ink? This may sound stupid, but is it plugged in to the computer? Let me know :)

Jun 19, 2011 | Computers & Internet

1 Answer

Star TSP400 label printer Hi, have the following problem: Just put in new paper roll. Now all red lights are on, beep sound indicated that something is wrong and I get no response at all when I want to...


I had the identical problem recently with a new batch of ticket stock in a TSP400. It was eventually solved by cleaning the roller at the front of the print-head with alcohol (surgical spirit).

The roller had no visible dirt on it but may have been greasy, and the feed mechanism is clearly very sensitive to such things. It turned out that our ticket stock had been recently re-sourced and the new paper was slightly smoother than the old.

CEM London

Aug 10, 2010 | Star Micronics TSP400 Label Printer

1 Answer

Printer is not running while the power cord is ok.


Epson says....
Why is the printer beeping three times and the Paper Out light is on?

This indicates that the printer is out of paper. Make sure the paper release lever is in the correct position, then install the paper and try printing.
Q: Why is the printer beeping three times and the Paper Out light is on? A: This indicates that the printer is out of paper. Make sure the paper release lever is in the correct position, then install the paper and try printing.
Q: Why is the printer beeping three times and the Paper Out light is on? A: This indicates that the printer is out of paper. Make sure the paper release lever is in the correct position, then install the paper and try printing.

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It's just a jam. four possible raisons: the paper is wet or very dry, the rolls in the printer are dirty, the paper is too heavy, or you didn't decollate the sheets before putting in the printer

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Steady red light feed paper button


your printer needs to be reset put this in google scc download it and that should work

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Printer problems


All four lights flashing indicated a problem only a service center can repair.

Press the Go button and a new set of indicators will appear.

The yellow toner light only indicates a fuser unit failure.
The yellow drum light only indicates a laser unit failure.
The yellow toner light AND the red paper light indicates a main motor failure.
The red paper light only indicates a PCB failure (Printed Circuit Board).

The only thing you can do at this point is to actually UNPLUG the power cord for 24 hours and then retry or if that fails take it to a service center or better yet go pay the $89 for a new unit.



Hope this helps.

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