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Re: error code 9-343 for Ducocolor 12
That is a contact failure on the BTR roller. It is the larger black roller inside the left side door. It may just have a dirty contact, or may need to be replaced. But for some reason the machine is not seeing good contact to that roller.
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Fisrt off please hold down the 8+C buttons together, there will show a error code in the copy quantity display.
Now not knowing what the error code is, i am going to hope that it is C44 that is the most common
error code on the E163 machine. If it is C44 please do the following.
Switch off the machine.
While holding down 0+8 buttons, switch on the machine.
When ad shows on the display, input 400 then press the start button.
If the value is not 0, input 0 button and press the interupt and energy saver buttons to save the change.
Switch off the machine wait awhile and then switch the machine on again.
The problem should be sorted out.
If the error code is not C44 you will have to let us know what the error code is, by holding the8+0 buttons down together.
Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know
Sir, I have Document Centre ColorSeries 50 In this machine Scanner is
not working, in the Machine Display showing : Error... the Fiery Server
Interface timed out, please, check the Fiery. Please help me
The erreor code E007 has to do with the fixing ***'y upper film ***'y or roller. It is saying that the film is not moving in and out of "HP" Most of the time it means that the fusing film is torn and not moving properly. If you are getting paper jams in the fusing area and or unfixed or smeared copies. You most likly need to have the fusing film ***'y replaced. It could also be that it is out of place and needs to be readjusted. The only problem is that it's a little tricky to get to and not a bad idea to have a new film to replace the old one while you have it out. Good Luck
I understand that this errors occurs in POST mode. You can always refer to service manual or troubleshooting guide of your machine upon purchase especially it displays error code. However not all error codes are not servicable for ordinary users due to risk. To give you an idea in solving the problem; present this error code to authorized service center and offer them to purchase the defective parts regarding this error, or you can troubleshoot by detaching or removing running parts one at a time. We'll see if the error changes. Contact me if there are progress, I can help you pin-point the problem somehow I can resell parts soonest with this type of printers.