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What is the safest way to erase a hard disk in order to re-install OS afresh? Laptop is a Fujitsu Siemens Esprimo Mobile V5535. Contacted Fujitsu and they gave me a link to a part of their website with a program to erase the harddisk. Tried link and it doesn't work. Tried to call Fujitsu again but office closed until next week Tuesday (so much for customer support!). Many thanks.

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  • rkpfunk Mar 22, 2008

    Many thanks map9966 and delfo. Problem I'm having is that laptop refuses to boot from OSrecovery dvd. "press any key to boot from cd/dvd" does come up but after pressing any key instead of working from the dvd it reverts to a persistent screen which gives me a choice of either launching startup repairs or launching windows normally. No recognition of OS recovery DVD. That's why Fujitsu recommended that I erase the entire hard disk drive before attempting to reinstall the OS. They gave me this link - from which I was meant to obtain a program from them to erase the hard drive but everytime I've tried this link I get a blank screen, no program. Any other tips on erasing hard drive before reinstalling OS would be greatly appreciated. You guys have been more help than Fujitsu (called today and they say they cannot understand why screen goes blank when I use their link as it apparently works for them - won't send me program on dvd despite offering to pay and won't email program to me). Thanks.

  • rkpfunk Mar 23, 2008

    many thanks Mike. Will try those links.

  • rkpfunk Mar 23, 2008

    thanks again for links Mike. downloaded kill disk and burned as iso image but boot cd still ignored.decided to manually remove and format hard drive. now reinstalled os and all seems well (except a message saying "Team H20 CLEDX has stopped working" which seems to have caused a problem preventing usage of the launch bar at bottom of screen) many thanks for taking the time to offer advice - much more than fujitsu did.

  • rkpfunk Mar 26, 2008

    thanks for the extra tips Mike. appreciate them.

  • Anonymous Oct 26, 2008

    I get the same error about the Team H2o cledx has stopped working.

    Do you have Cubase?

  • chaimahale_8 Nov 15, 2008

    i have the same similar problem...i downloaded cubase which didnt work 4 me..and ever since i keep getting the messege H20 cledex stopped working...and it stops me from accessing my tabs.
    How do i get rid of this...i permently delted and uninstalled cubase and H20 programme.
    Please help :S

  • mozza778 Apr 03, 2009

    I've recently been getting that error message as you said, the "Team H2O CLEDX has stopped working". I just realised I installed Cubase aswell so I'm figuring this is why it's started happening, not allowing me to use my task bar or program tabs. I've scanned my computer but it doesn't find anything, anyone know what I can do?

  • mozza778 Apr 03, 2009

    I've recently been getting that error message as you said, the "TeamH2O CLEDX has stopped working". I just realised I installed Cubaseaswell so I'm figuring this is why it's started happening, not allowingme to use my task bar or program tabs. I've scanned my computer but itdoesn't find anything, anyone know what I can do?



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Usually this error occurs when Syncrosoft-Emu (H2O) is installed twice, to
bypass the problem make ctr alt delete which willl bring up the taskmanager,
click aplications on top of the screen and choose new tasks type in
msconfig and enter. In the msconfig window click the startup botton.
Disable (unmark) apply and okay.

Reboot to check that your problem is gone.

When you start cubase you will have to start true emu manually to startup
cubase. ] credits: Michel Denie

Posted on Feb 27, 2010

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Hi rkpfunk, the easy way is to let your operating system erase the drive since your going to install a new OS. Load your OS CD into the cdrom drive. Boot the system Press the F8 key ever two seconds until you see a boot menu. Using your keyboard arrow keys highlight the cdrom drive & press enter. You should see, to boot to cd press any key. Press the space bar. Follow the on-screen prompts. Read each screen. You will have the option to perform either a quick format or a full format of the notebooks drive. Choose a quick format. Than allow the OS to install.
The link below contains all the drivers & other downloads you'll need for the V5535 notebook. When you click drivers you'll need to choose your ver. OS to continue.

Please run windows update before installing any programs.
Execpt your network driver. (install first).
Many drivers & software need files from windows update to function correcty in cluding video.

Good Luck & Kind Regards.

Any questions? Feal free to ask.
Thanks for using FixYa.

Posted on Mar 21, 2008

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  • Mike Peluso
    Mike Peluso Mar 22, 2008

    Caught that rkpfunk, try this link: I'm not sure is this can be put on a CD.

    This one you can.

    Drop me a note if this does the job.


  • Mike Peluso
    Mike Peluso Mar 22, 2008

    Need an external floppy drive........ ?


  • Mike Peluso
    Mike Peluso Mar 24, 2008

    I have used that program at least 4 or 5 times & never received the error message. Also everything I download I scan. Never the less it's been troubling me, so I thought I try a wild search & this is what I cam up with.

    There is an icon for this program on the taskbar next to the clock. The program has a visible window. Program has no file description. File cledx.exe is not a Windows system file. Therefore the technical security rating is 27% dangerous, however also read the users reviews.
    Important: Some malware camouflage themselves as cledx.exe, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the cledx.exe process on your pc whether it is pest.

    Bottom line, asap scan your system with a updated virus checker. Need one for free? Click here.


  • Mike Peluso
    Mike Peluso Mar 24, 2008

    Just in case here's the other killer. Great for formating a drive that keeps coming up with blue screen. Some times you have to run both each program twice before they do the job. aarrrg!

  • Mike Peluso
    Mike Peluso Mar 24, 2008


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I think you have the original disks , you can use that to re-install o.s
directly - delfo

Posted on Mar 21, 2008

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Hi there,
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Good luck!

Posted on Jan 02, 2017

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