I read about your door latch and mine just did the same thing. Did you find a solution??? It seems like the entire door might need to be replaced....please let me know maggyalonso @ comcast.net
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I have the same problem. Is the light still on inside the microwave? Mine is on and the microwave thinks the door is not shut. I took the top off of the microwave and the latch needs to push down on a switch once shut. The latch was reaching the switch, but I think some spring in the door, pushing the latches down, has broken since it reaches the switch when closed but there isn't any downward force to flip the switch. I am trying to figure out how to repair the latch but if your light is on when you "shut" the door, you may have the same problem.
Check to make sure one of the plastic hooks on the door was not broken off. If both door hook latches are functional then the most likely cause of your problem is one of the latch switches located behind the control panel. These switches will fail if the oven user opens the door frequently BEFORE the cook cycle ends. Always push STOP/RESET before opening any microwave oven door.
hi check that the door catch is locking into place maybethe locking mec is not engaging or triping the micro switch ,if it does n't trip the switch it won't turn light off and unit won't work