Question about Brother MFC-970MC Plain Paper Thermal Fax

1 Answer

Vertical dark line on copies

No matter how I clean it according to the manual I cannot get the dark line to disappear on copies

Posted by on

  • beatricemary Mar 21, 2008

    I have a similar problem with my Brother MFC-440CN. When I print to the printer from the pc, the printed copy comes out clear, as it should. When I use Paperport and scan (using the MFC), the vertical line appears in the scanned copy and subsequently the viewed copy of the printed copy appear with vertical line. I tried reinstalling Paperport and of course, I cleaned the screen - don't know what steps to take.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

That is comming from the scanner. If cleaning it well does not help, then it is one of the segments in the CCD assembly within the scanner that is the problem. That would requiring replacing tha scanner .
it could be a small scratch on that screen also.
Only thing you can try would be use some rubbing alcohol and a regular piece of 20 pound copy paper to clean the scanner glass/screen vigorously.

Posted on Mar 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Officejet 9600: vertical lines (4) in center of page when copying using ADF. No lines when copying from glass. I tried the cleaning procedures on your trouble shooting pages. They did not help. How ca


John:
When using the ADF, the scanner doesn't move. The long rectangular platen glass on the left side of the machine is used, not the large glass. I believe that if you clean the long, thin piece of glass on the left side of the platen, your lines will disappear.

May 21, 2014 | HP Officejet Pro 8600 e-All-in-One -...

2 Answers

Black vertical lines on the sent copies when faxed on Sharp UX 510


Lift the document feeder cover, and clean the scanner glass.

Please rate solution

Mar 31, 2009 | Sharp UX 510 Plain Paper Thermal transfer...

2 Answers

I get a dark line in the middle of the pages


Dust in the scanner, clean the scanner line inside the refill  compartment

Mar 06, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Dark vertical lines


You have to clean the scanner.Open the dock feeder area,and make sure the scanner glass is clean sometimes the glass look clean but just a smaal dot on the glass can cause a line.Clean also the white area above the scanner.The white area above the scanner help for shading operation of the mchine.Make sure you clean with a sullotion that can remove ink but not damage plastic.

Feb 18, 2009 | Brother FAX-8070P Plain Paper Laser

2 Answers

Transmitted pages are too dark, practically unreadable :


I suspect your scanner unit is going bad or it is extremely dirty.

Making a copy gets same result as when you send.

Nov 01, 2008 | Brother FAX-8360P Plain Paper Laser

1 Answer

No matter how I clean it according to the manual I cannot get the dark line to disappear on our fax machine copies


the dark lines are caused by these things so check.

the thin strip of lamp dirty, or a light is bad
the drum has a dark toner ring around it, change
the fuser is dirty or is bad

Sep 17, 2008 | Sharp Office Equipment & Supplies

2 Answers

Drum? glass? on faxphone?


try this take out drum( toner) clean machine see if there is a thin strip of glass on bottom inside the machine. make sure it is clean, this will give you black lines if dirty.

here is the manualit can guide you better, look for the troubleshooting and maintenance section

http://www.retrevo.com/s/canon+b640++manual?rt=tr&p=http%3A%2F%2Fwww.usa.canon.com%2Fcpr%2Fpdf%2FManuals%2Fb640_ug.pdf

good luck

Dec 07, 2007 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Copies here and recipients faxes: dark, lined


How long has the drum been in there?
try this:
1-take out toner, look and see if it is ok. do you see stripes on it?
2- look at the drum are there any black rings on it? ( you did not specify white or black lines)
3- where the glass is on the opposite side ( the part you lifted to clean the glass, look at it standing from the back. you will see a white metal plate with some springs in it if you touch it. this is the reference that the fax has if there is/are a black dot on it it will give you a black line clean carefully. if it is scratched use white out to cover and make white again.

For the darkness try making a copy in photo mode if it is still too dark change drum.

Dec 07, 2007 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax

3 Answers

Even vertical lines on fax/copy


TYPICALLY SF900 FAX USES A DIFFERENT CIS SCANNER , THSI SORT OF INDICATION IS EITHER SMPS BAD OR CIS SCANNER BAD. HAPPY FAXING OMNIRESENT

Sep 16, 2007 | Panasonic KX-FHD331 Plain Paper Thermal...

Not finding what you are looking for?
Brother MFC-970MC Plain Paper Thermal Fax Logo

Related Topics:

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...