Question about Canon PowerShot S3 IS Digital Camera

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Shuts down while using the zoom lever


My Canon Powershot S3 IS started to shut down whenever I use the zoom lever. (For instance when I zoom in, the camera shuts down without any alert...) This happens not only in the photo taking mode but also in the photo play mode. The same issue: as I am previewing a photo if I use the zoom lever to get closer, the camera goes off. When I start the camera on the play mode while the lens is totally off this goes on happening.

I tried this with different sets of batteries, different SD Cards and the scenario is the same.

Did anyone had a similar problem? Do you have any suggestions? This problem yields the camera nearly disfunctional and I was not planning to buy a new camera until next year.

Thanks in advance and best regards,

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  • 4 more comments 
  • petr0lb0mb
    petr0lb0mb Mar 23, 2008

    I just bought a used S3 IS and it has the same problem exactly as you described it. When zooming (optical zoom), the camera shuts off upon reaching maximum zoom. The same happens when viewing photos and zooming in to maximum zoom, regardless of whether the lens is in or out.

  • pgk2008 Jun 02, 2008

    Same thing here. The camera works fine in general, but during zooming the camera sometimes shuts off. The worst part: any video that you were taking is lost, so no zooming when taping the wedding vows... It seems to be happening more and more often as time progresses. Any suggestions would be appreciated.

  • Anonymous Jul 01, 2008

    Yes, I have the same exact problem. It started out being only an occasional annoyance, but now it's happening every time. I just got an email back from Canon offering to repair for $119 plus parts, or to swap for a re-furb S3IS for $165 plus $10 shipping.

    I sure would like to find a fix myself!

  • pgk2008 Jul 08, 2008

    It seems like on my unit this problem is caused by some electrical issue with the zoom lever, not a physical problem with the lens. The reason that I think this is that (a) it only happens when the lever is pushed all the way to the left (zoom out), not when zooming out slowly, (b) it also happens while still in the digital zoom range, i.e. when no lens movement is needed, and (c) the screen 'blanks out' and no error is being displayed, which would be consistent with something shorting out (the chip does not report the error on screen, it's a 'hard shutdown'). If anyone finds more details on a fix or on what the repair guy needed to do, please post here. -pgk

  • aroeeka Nov 15, 2008

    I have the same problem with S3IS and none of the solutions that my friends told me worked fine!!

  • stockfff Apr 16, 2009

    When I zoom out, the camera shuts off.



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Same exact problem here. I've received an email back from Canon tech support. $119 plus parts to repair, or I can swap for a refurbished model for $165 plus $10 shipping.

I was hoping to find some simple answer here. Sigh.

Posted on Jul 01, 2008

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See this thread :

Posted on Mar 28, 2008


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