Question about Samsung ML-2550 Laser Printer

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Paper jam I have cleared a paper jam (paper jam2), and the paper came away intact, but the printer still claims there is a jam in the exit area - I cannot see any new paper caught there, and have also tried switching the printer on and off to no avail. Is there anything else I should be looking for?

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Pull out power cable and, disconnect priter from power outlet, put cable back in.
If you still have led on after this, open all doors and check again fo intrusion. Pull out paper tray and check that there isnt a paper sheet stuck underneat the printer.
Open front door, pull out toner and chech under toner, put toner back , restart and try.
Open back door and check if there is a second paper sheet stuck inside

regards.

Posted on Mar 21, 2008

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1 Answer

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Jun 17, 2011 | Xerox WorkCentre 4150 Black and White...

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I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia


YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

DOWNLOAD THE USER MANUAL

Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
misfed paper.
E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
to move the paper to the exit area.
4. Gently pull the paper out through the exit area.

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1 Answer

The paper twists when feeding into the printer


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1 Answer

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1 Answer

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Problem:
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Cause:
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REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers and exit rollers only when dust or
debris is visible.
2. Clean the LED assemblies.
3. Check version of print engine and image processor
firmware; as appropriate.
4. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
5. Review proper operation of printer using a customer
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6. Review with customer all work that was performed; also
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Rev DT: 01 22 2003

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1 Answer

Paper comes out plain


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