Question about Brother MFC-425CN Multi-Function Center All-In-One InkJet Printer

1 Answer

"NO CARTRIDGE" MESSAGE ON BROTHER-425CN

BROTHER-425CN CAN'T GET RID OF "NO CARTRIDGE" MESSAGE DESPITE ALL CARTRIDGES BEING FULL AND SECURELY IN PLACE

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  • JULIANROSSER Mar 22, 2008

    Thanks whoever you are !! The solution suggested in the first paragraph of your note did the trick. Very clever.

  • potboy1982 May 09, 2008

    Mine keeps saying no cartridge on the magenta end. I tried the solution listed but it still does not detect when the magenta cartridge is in and i have tried different cartridges. Can anyone help?

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  • 832 Answers

Try this:
take all carts out. Unplug machine from power outlet. wait 5 min. leave scanner top open. rplug to power. wait til machine demands carts. reinsert and secure the carts. close cover. answer questions on display. set date and time again in case its not displayed.

If you still receive message use another cart of a diffrent brand. There are many generic carts with bad construction and bad ink out on market.

Best way: refill original brother carts. drill a 2mm hole on top into the brand name (O of brother). refill C/Y/M with a mix of 2ml 85%-glycerol (glycerin alc.) from drugstore and 10ml of DYE ink (shake well before refilling). For BK use 15ml DYE ink mixed with 1.5 ml gylcerol
shke very well before refill.

Posted on Mar 21, 2008

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1 Answer

Its showing "close ink cover"


Hi there!
The message "Close Ink Cover" means that the cartridge door is not closed securely.
-please open the ink cartridge cover and make sure all cartridges are installed correctly and then close the cartridge cover. That should clear the message on the screen.
Hope this helps!

May 08, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

My Brother MFC-685CW Printer Wireless doesn't recognise a new colour cartridge despite having cleaned the printer head. It also is not recognised by the PC despite reloading it. Help!! Troubleshooter...


If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridge(s), it is possible another ink cartridge is empty and needs to be replaced or one or more of the cartridges are not installed properly. Complete the following steps:
  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.

    1a. If the display continues to show NO CARTRIDGE, verify the cartridges are installed properly by uninstalling and reinstalling all four ink cartridges. Follow Steps 2a through 2f.


    1b. If "INK EMPTY XXXXX" (Xs = color, i.e. INK EMPTY CYAN) is displayed on the LCD, the specified ink cartridge is empty and needs to be replaced. Follow Steps 2a through 2f.

  2. To resolve an INK EMPTY message or to confirm the ink cartridges are installed properly, complete the following steps:

    2a. Open the ink cartridge cover. Pull the lock release lever(s) down and take out the ink cartridge(s). While you have the ink cartridge(s) out of the machine, verify the cartridge(s) are genuine Brother supplies with the Brother logo embossed into the side of cartridge.

    ink_replace03.gif

    2b. Reinstall the ink cartridge(s). Lift and push the lock release lever(s) until it clicks into place and close the ink cartridge cover.



    ink_replace04.gif

    2c. The LCD may then display:

    Did you change xxxxxx? Yes No.

    for the color(s) that was replaced. If this message appears, BE SURE to follow the instructions on the LCD to correctly select Yes or No. Select Yes if you installed a new cartridge(s) to automatically reset the ink dot counter for that color. Select No if you did not install a NEW ink cartridge(s).


    2d. After all the correct selections are made, the machine will then enter a cleaning cycle.


    2e.If the display again shows INK EMPTY XXXX, go back to Step 2 and follow the instructions to install a NEW ink cartridge.


    2f.If the machine did not enter a cleaning cycle and the display continues to show NO CARTRIDGE after reinstalling new genuine Brother ink cartridges, your machine may require service.
If your computer is not recognizing the printer you should uninstall and reload the drivers. You might consider downloading a new driver for your operating system from this site:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc685cw_us_as&Cat=112

I recommend bookmarking thihs site for future reference.

I hope this is helpful. :)

Dec 08, 2010 | Brother Printers & Copiers

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

1 Answer

Brother mfc 5840 won't print clearly


you need to check the maintainence kit and see if it's full. Also if it isn't, use some iso-proponal alcohol and some q-tips to clean the print section of the cartridge and the cartridge tray.

Aug 21, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

No B/W print while black cartridge is full.


Your printer and its software will let you know when an ink cartridge is low or expended.

If an ink cartridge is low or expended, you see a message on the Epson Stylus CX8400 LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until a cartridge needs replacement.

NOTE:
You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying.

When an installed ink cartridge is more than six months old, you may need to replace it if your printouts do not look their best, even after cleaning and aligning the print head.


Follow the steps below to replace one or more ink cartridges that are low on ink, expended, or too old:

1. Turn on the printer.

If you're replacing a cartridge before you see a message on the LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.

2. Open the scanner.

3. Open the cartridge cover.

4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.

5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.)

6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge.

7. Remove the yellow tape from the bottom of the cartridge.

CAUTION:
Do not remove any other labels or seals, or ink will leak.

8. Insert the new cartridge into the holder and push it down until it clicks into place.

9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place.

10. Close the scanner.

11. Press OK to begin charging the ink. This takes about 2 minutes.

When you see a completion message on the LCD display screen, ink charging is finished.

CAUTION:
Never turn off the printer while ink is charging or you'll waste ink. If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

Feb 02, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

Mfc-425cn ink cartridge won't physically install


the yellow plastic tab (with holes in) at the bottom of the cartridge wasn't removed before inserting it - this then became ensconced in the compartment - someone fully conversant with the printer and what abuse is acceptable to it used a small traditional (ie not Philips) screwdriver to (eventually) get it out
- longer term solution is that Brother should design their future cartridge systems better (indeed when will some enlightened flat world printer manufacturers agree on open common best practice standard cartridge design?!) - in this particular case (for dummies like me) they should eg attach the yellow tab directly to the bag (so it comes off when removing the cartridge) or affix an instruction "Remove This" (wiith a picture for non english speakers) directly to the tab.

Jan 06, 2009 | Brother MFC-425CN Multi-Function Center...

1 Answer

Doc. Cover Open displayed


That usually means some sensor giving you trouble.

This is what brother recomends:

How do I clear the message Cover Open or Please Close Cover from the display?


The message Cover Open or Pls Close Cover may appear if the front cover
for the drum was not closed securely. Verify the cover is closed
securely by pressing the cover release button located in the front of
the unit below the Output Tray Support Flap and open the front cover.
Close the cover until it clicks into place.

If the message continues to appear on the display verify the drum and
toner assembly is installed correctly by following the steps listed
below:

1. Press the cover release button located in the front of the unit and
open the front cover.

2. Remove the drum unit and toner cartridge from the unit by lifting it
up and out. Place it on a drop cloth or disposable paper to avoid
scattering toner.

3. Hold down the blue lock lever located on the right side of the drum
and lift the toner cartridge out of the drum unit.

4. Reinstall the toner cartridge into the drum unit by inserting it in
the drum until it clicks into place

5. Reinstall the drum unit into the unit. Make sure it is securely in
place.

6. Close the cover until it clicks into place


If that doesn't fix it, I guess you will have to talk to their support people.


Good luck!

Dec 15, 2008 | Brother MFC-8840D All-In-One Laser Printer

2 Answers

How to Override Ink Level Gauge When Using Refilled Cartridges


Above link great.
If you have a newer print cartridge cart, look for the little window. I put a sticker over the little window on the Brother (innobella) LC38 cartridge cart and it worked great :)
Despite finding a fix for this problem, I think this is a rip off setting on the brother printers and I will never buy another Brother printer for this reason.

Jul 04, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Black ink not printing


Having had the same problem on my 425cn Brother with the black ink, I'm told that the solution is hot water. I goes something like this: remove cartridge, place in container with hot water for a while, remove allow to dry completely, replace, perform clean cycle and print test page. Apparently it's imperative to dry completely and stand cartridge upright. The warm water thins the ink, and remove (apparently) blockages. I cannot verify that this works, but will try it this weekend and let you know! If the housing that the ink cartridge can be readily removed, take that out and clean in warm water. Again dry very well before returning. Be care full that ink becomes runny and may leak out of cartridge and make a mess - so work carefully.

Feb 13, 2008 | Brother MFC-5840CN All-In-One InkJet...

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