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Problem with Coby MP620 MP3 Player

My son's coby MP620 MP3 player is frozen at a song and is not playing. I can't turn it off and when I hooked it up to the computer it doesn't do anything either. Can you help us? Thanks

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2 Solutions

3 Found Helpful

Did you try the reset button on back?

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If it said unknow format wait and then a song play it happen to me to hope this helps

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