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I have just been bought a Canon MP600 printer. I thought I follwed al of the instructions correctly. It is installed on my Computer and I have put in the ink artridges but there is still a message on the printer that reads : install print heads. What do I need to do? Thanks, x

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Ink cartridges and print heads are 2 different things.

A print head is the part on the printer that the ink snaps into. On most canon printers this part is removable.

What I would do is take the ink out and then that piece that they snap into that moves across the page, look and see if that piece removes. (normally they have a release button or lever) If it does just take it out and put it back in as sometimes the computer chips don't make a good contact and the printer just doesn't know it's there. Make sure there isn't any little piece of plastic covering the chips. They like to ship them that way.

Try that and if it doesn't help I would pack up the printer and go exchange it seeing as you just purchased it. 90% of the time just taking the print head out and putting it back in will fix your problem for you. The other 10% of the time you just have a defective head.

Hope this helps, let me know

Posted on Mar 21, 2008

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