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Posted on Apr 18, 2010

How do i tell if my xbox 360 is the probelem or my disk

I want to know if my xbox is scratching my disk or if its the disk

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  • Contributor 18 Answers
  • Posted on Apr 18, 2010
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Joined: Apr 18, 2010
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Just make sure your xbox is on a solid surface and that u dont move it at all whne it on

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0helpful
2answers

Bought guitar hero 5 xbox game w/guitar..disk spins and then says unreadable contact support...

Are other games working correctly in your Xbox 360?

Is this a brand new disk? or did you buy used?
if used, check for major scratching on the disk. If scratched heavily you can try to buff out scratches with a lint free cloth, I have also heard that toothpaste could be used for buffing out scratches, but I would only try this as a last resort.

If other games work fine in your Xbox, it's probably the disk. Make sure you have the XBOX version of the game (and didnt accidentally grab the PS3 game instead or something)

If it is the right version of the game and brand new and not working, call Activision and tell them you have a bad disk, if it's brand new I can't see how they wouldn't replace it. Or just return it to the store.
0helpful
1answer

CONSOLE IS BRAND NEW AND TELLING ME TO CLEAN DISK . BUT STILL WONT READ DISK? can you help

If The Disk Has Scratches It's Not Your Xbox If The Disk Dosent Have Scratches There May Be A Problem With Your Xbox Disk Drive
2helpful
2answers

Game will not work

Check back side of disk or any scratches or dirt, wipe of game with soft damp cloth. Please know if there are too many scratches or if the scratches are too deep, then replacement is be required. If there are no scratches or dirt, try other Xbox 360 games to for sure verify that it is the game that is the problem and not the Xbox 360. If the game is at fault and the Xbox 360 can play other games, and there are no scratches or dirt, then it’s a faulty disk, and needs to be replaced. Hope this helps!
0helpful
2answers

My Xbox 360 intermittently scratches the game disk

1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched
0helpful
2answers

Scratches, scratches, scratches

A Fault on M$FT's part theyre is no buffers above the disk causing it to bump against the laser. Call M$ tell them its scratched a game make a fuss and they will either send you a new game or a credit voucher
0helpful
2answers

New XBox 360 putting scratch in games

the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.
0helpful
2answers

Madden 08

They sell solutions at the store to fix scratched disks. At my local family video they have a service where the fix the scratches for really cheap, I think it was about a dollar a disc.
0helpful
1answer

Xbox 360

That normally means that the disk is gettgin scratched is your xbox laying down or standing up? If its standing up and is bunped slightly the disk can shift and get scratched. Check your games for scratch rings around them.
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My xbox 360 game keep getting scratched when i play

http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm
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Xbox 360 freezing up

I bought my xbox360 when it first came out. Im guessing you have your 360 standing up, there is a piece inside the drive that scratches the disk and ruins the game. Microsoft just extended the warranty on the 360 recently, I would send it back to get your drive replaced. However, I don't know what to tell you about your games, but they are probably ruined, I'd ask Microsoft about that too. http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm?WT.svl=nav There is the link - Good luck
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