Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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My mac won't start up

When I turn my mac on I get a grey screen with a question mark in the middle of a small file folder. How can I fix this, what have I done?

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Try re-installing the software.
looks like OS is already corrupted.

you can also call 1-800-my-apple for more help.

Posted on Mar 27, 2008

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When I start the macbook a flashing file folder symbol with a question mark appears in the middle of the screen and does not load any further. What do I do?


I had a similar issue and I could not fix it even after several attempts. I called
The Best Pc Doctor Team and they fixed it for me.I happened to know about them on
the internet.Their support was wonderful.I am including their contact details here.
www.thebestpcdoctor.com
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My mac powerbook is displaying a folder which flashes between a question mark and a icon in the middle of the folder it stays on the grey start up screen and doesnt start up any suggestion???


Your PB can't find the system. Most likely you hard drive is no longer working. To check that this is the case, start up from the discs that came with your computer.You will need to replace the hard drive then re-install the operating system off those discs. I hope you had a backup of your data!

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My screen is on but just have a small camera in the middle of the screen blinking.. G4 power book can you help?


I seen a blinking folder with a question mark in the middle in folder, in the middle of a display screen, but not a camera.

Either way, you are not able to access your main desktop so that is where I want to help.

A blinking folder with a ? in middle, is an indication that your bootable Mac OS X volume cannot be found.

If you do, I would first recommend you try this procedure first:
(PRAM Reset)
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} • First, hold in your power button for approximately 10 seconds to do a hard shutdown, if you have not already turned your Mac off.

• Once your Mac is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Now, hold the keys down until the computer restarts and you hear the start up sound for the third time.
• Release the keys and allow the Powerbook G4 to start up.
------------------------------------------------------------------------------
If this still returns you to a blinking ? folder, try this process:
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} DISK UTILITYYou can use your Mac OS X install disc to repair your hard drive and Mac OS X volume using Disk Utility. Click the link below to try this procedure.
* Apple Support Link:
Use Disk Utility to Repair Disk

Should neither of these processes work and you still boot up to a flashing ? folder, then your only recourse is to use your Mac OS X installation disc and perform an Archive and Install procedure.
----------------------------------------------------------------------------

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} This procedure also allows you to save your applications, files and folders without the old directory interferring with you then accessing those files and creating a new Mac OS X Directory.

Here is the Apple Support Link for that procedure:
Archive and Install



This should get your Powerbook G4 back to normally functionality without any serious data loss.



Regards,


-Mactechtrainer

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2 Answers

My powerbook G4 will not startup... All that appears on the screen when I try to turn on my computer is a tiny folder with a question mark on it. The mouse pad is nonresponsive.


Computer cannot find operating system files. Start up from Install Disk or Utility disk and re-install system. Hold down C key while starting from disk.

Aug 11, 2009 | Apple PowerBook G4 Mac Notebook

1 Answer

Help


Hello, The blinking file folder with the question mark can happen when the computer doesn't "see" your System. It can be caused by a faulty hard drive, or by a damaged operating system. You can try to reboot the Mac, and hold the "C" key with your installation disc in. Select english, the go to the tools menu, and Disk Utility. Go to the SOS tab, select your drive and click "repair". If something red appears, it means that it has found something wrong on your hard drive. Best regards 

Jun 10, 2009 | Apple iBook G3 Mac Notebook

1 Answer

I turn on my mac and only this small folder icon appears in the middle of the screen


The face is probably frowning.  The computer cannot find the operating system.  Use a utility disk to boot up the computer and then use First Aid or Disk Utility to check the disk.  You may have to re-install the operating system.  This can be done without losing your files if done correctly.  Seek help from an Apple repair facility if you are in doubt about how to do it.

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Grey screen folder icon flashing and alternating with ?


The computer can't find an operating system. Start up from the OSX disc and check the drive with 'Disk Utility'. The system may have got damaged, or the drive may need to be repaired. Run 'First Aid'.

Apr 10, 2009 | Apple iBook G4 1GHz 256mb 40GB Combo 14"...

1 Answer

Powerbook G4 wont start up, shows a file folder with a ? mark....


The hard drive is probably on it's way out. You can get and run Disk Warrior and you could repair permissions and such but the hard drive is probably on it's way to the grave.

A couple things though. It isn't enough to just put the disk in, you need to hold down "c" while the computer starts for it to try to run off your disk. You can then try to repair permissions and fix the disk from the installation program that starts. When the Install OS X screen comes up (looks like a desktop but with the big dialog box in the middle) click on Utilities at the top and then on Disk Utility. HERE IS APPLE'S SITE for you to read about how to try to repair your disk. I've found that this sometimes works and may help it work enough for you to get your files off, but may not.

Another method would be to get another Mac, and hook the two together with a firewire to transfer your files, then reinstall OS X in your ailing computer. Go HERE to read about this technique.

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1 Answer

My iBook wont properly start up!


This suggestion is generic:

Contact the tech support for verification.

There may be something set up to auto-open, or the operating system has to be re-installed. It sounds like something may be corrupted.

If you do not get any hardware warnings, then most likely it is the operating system.

Jerry G.

Jul 22, 2008 | Apple iBook G3 Mac Notebook

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