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I cannot access my files from Turbotax that I completed the whole return and there is an application error ttax.exe. It says in the description:';The application failed to initialize properly (0xc0000135). Click on ok to terminate." I have rebooted the computer many times to no avail. Also I took the disk out and blew off any dust from 1 week of usage. I lost all the hours I spent on my taxes for nothing? What type of product is this? It sure isnt easy for me to use for the first time. Please help me recover the stuff to file with the IRS. That was my next step after printing out a copy to review the return. Signed frustrated, Alice Conners Park Ridge, IL 847-518-1220

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Well..this sounds like a clear example of a disk that needs a disk clean and defrag, and maybe a virus check..if you know how to do those, start now, if not, send an email to me, in my profile, and we can do a remote from Hawaii

Posted on Mar 21, 2008

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Posted on Jan 02, 2017

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did you get the right operating system for turbo tax...that might be for MAC...and you are using PC. check the system requirements...

second open the auto run file in cd using note pad..and you will see which directory the setup or install exe is.

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