I can't seem to get the button to press down in order to turn it on?
It originally was jammed in the down position, and on all the time.
It seems as though it is a spring loaded button mechanism with some kind of resistance? This is not a "normal" on off switch, that would be normal? I'd love to thank the GENIUS who designed this.
Now it won't turn on at all. Has anyone out there experience this?
I have this scanner.... I had to take the scanner apart(take the cover off) very simple to do. This is a very simple fix. Obvious fix. You will see when you open it where the switch is. Mine was not making contact. You might be stuck with it in the on position once you fix it.
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Magician 4.5 is available at UMAX Official Site.I
recommend that you visit Umax site and download the latest available
drivers/software and install them. Also, there is a registry fix
available, which may solve the issue.
I down load the Umax Astra 1200p and it tells me to restart my computer then it starts install all over again. It shows in my progams and when I click on it, a box pops up and says Device not found. Error code 00140e05h[00000000h] It was originally installed on 10-10-97.
This particular scanner is a nightmare to get working with XP
When it does work it is also prone to random errors.
On the UMAX australia site I found the information I needed to make it actually waok at all.
Below is part of a very old email that I went through with Umax maybe that will help you ?
It is quite an old scanner though.
Sorted out by steps as follows.
Disconnect scanner usb lead from computer / hub
1. remove ALL umax software as issued on the cd and any upgrades
2. shut down restart
3. run norton (not the one button but the win doctor) to clean up any loose ends (important but dont know why ? does not work unless this has been done ??)
4. shut down restart.
DO NOT connect scanner
5. Install software from original cd
6. do any umax software upgrades (ALSO IMPORTANT )
7. shut down
8. plug scanner back in.
9. power everything back up
10. do new hardware wizard thing
11 swap driver to correct one as per instructions on your site somwhere ?
all working I just did the norton one button on a second machine and it did not work so did all steps again but used norton win doctor as per step 3 and all good
it worked a treat on two machine so it appears repeatable.
Could be a SCSI termination issue. Try changing the SCSI address number on the scanner to a different one and make sure the chain is terminated properly. If there are multiple SCSI devices in the chain, disconnect all the others until you are sure the scanner is working then slowly add the other devices to the chain making sure everything works as each device is added. SCSI voodoo!
it is always handy to state the brand and the type of connection when referring a fault. if its USB the check in ctrl panel DEVICE MANAGER if there is a yellow exclamation mark. same for serial ...against the scanner
if this exclamation is there it means that it does not recognise the scanner and will need to be reinstalled. check that the serial plug is on firmly, both at scanner and computer, dont just look... undo and reseat on both. Ensure the POWER plug is connected firmly and that it IS switched on.. try something else in that plug and see if it works.
simple things are often overlooked and users thinking technicians are just stupid to ask these questions, but 9/10 it is the simple thing that causes the problem.
I am in need of driver for my UMAX Scanner Astra 5600 ...Please post me a valid link we
have lost the original cd containing driver, and the scanner has been
uninstalled hence, we want to download umax astra 5600 driver, modelno.
umax, astra 5600 s.no.