Question about Microtek ScanMaker 5950 Flatbed Scanner

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Microtek Scanner installation issue

Microtek ScanMaker 5950 on Windows XP. Installed as per instructions, however the scan configuration window starts up and keeps flashing on and off quickly.There are also 2 underlying windows at the same time. One is:
The scanner is currently being used by Microtek Scanner configuration. Please try again later.
The other message is
Scanner not found. Check connection
However the window at USB indicates that a USB scanner has been found. Seems to not recognise it as the Microtek that it is. Any advice please

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  • Anonymous Aug 19, 2008

    no puedo instalar mi scanmaker 5950 porque se meperdio el disco de instalacion necesito el procedimiento de instalacion

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  • 778 Answers

If running XP SP2, then try clicking Start > right click My Computer > properties > Hardware tab > Device Manager button > expand Imaging devices > right click on your Microtek ScanMaker > uninstall > Re boot > and let XP pick up the device and let the found hardware wizard configure it.

I have seen plenty of hardware that when following the devices manufacturer's instructions for install, such problems as you're having occur and XP SP2 usually will cure it, though you may still need the device manufacturer's CD (for the driver) in your optical drive.

This link: http://support.microtek.com/downloads/bymodelname.phtml?viewtype=2&srch_in=ScanMaker+5950&frmsearch.x=10&frmsearch.y=11&frmsearch=Search&frm_rqst=2&axn=1 will allow you to select between the 5950 and 5950 Pro then on the next page you will be able to download the latest XP driver for your Scanmaker among drivers for other Operating Systems also.

I hope this helps, and Good luck.

Posted on Mar 21, 2008

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1 Answer

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The scanner is not supported by Microtek for Win7. But in Windows 7 Pro and Ultimate. Download and install the virtual XP mode (two programs are needed), then use the XP drivers and install the scanner to the "XP computer". You may need to store files on external media to transfer them between the "two" computers.

The XP drivers are here:
http://support.microtek.com/product_dtl_2.phtml?prod_id=32

I hope this helps.

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The XP drivers are here:
http://support.microtek.com/product_dtl_2.phtml?prod_id=32

I hope this helps.

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According ti the following link this device is Windows Vista compatible.

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See note below OS list that nonlisted OSes are not supported.
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