Question about HP OfficeJet 7110 All-In-One Thermal Printer

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HP Officejet 7110

There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.

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  • Anonymous May 06, 2008

    gives almost d same prolem carriage error, wyt red lit blinking close ive tried the soln it work d problem stil persist

  • HERO22 Jul 28, 2008

    There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.

    The below given solution does not help because the carriage is blocked in the 'garage' (position fully right side), cannot move it manually nor any other way: 

    Open door, disconnect power.
    Move carriage to center by hand and ensure it IS latched.
    Close door.
    Reconnect power.


  • Bob  Adam
    Bob Adam Oct 10, 2008

    i just bought the same printer mine is not locked all the way in the parked position, it doesn't seem to want to go to the park position. It rolls back and forth and says the same thing.

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Try this:

Open door, disconnect power.
Move carriage to center by hand and ensure it IS latched.
Close door.
Reconnect power.

Posted on Mar 21, 2008

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Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

Jun 29, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

IDS failure, call HP message comes up


Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead c00042423.jpg 1 - Handle 2 - Tower
  1. Make sure the unit is plugged in and the power is turned on.
  2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  3. Wait two or three seconds, then unplug the power cord.
  4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch c00042424.jpg
  5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead c00042425.jpg
Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.
  1. Close the printhead chute.
  2. Close the access door.
  3. Plug the power cord back in.
  4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
  5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  6. Wait two or three seconds, then unplug the power cord.
  7. Open the printhead latch.
Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads
  1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
  2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.
Figure 4: Seat the printhead c00042431.jpg Step 4 - Close and check the printer
  1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks c00042432.jpg
  2. Snap the latch into place.
  3. Plug in the power cord.
  4. Close the print carriage access door.
  5. Turn on the power.
  6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

Jan 08, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

HP Digital Copier 610 Carriage Error


Depending on where the paper jam happened and how you cleared it, you could have either "knocked the copier for a loop" or actually damaged the print carriage. The first thing I would do in your shoes is to turn off the copier and unplug the power cord from the back of the product.

Wait about 30 seconds or so to make sure any errors being held in the copier's memory by any residual electrical charge clears.

Plug the power cord back in to the back of your product and turn it on. My guess is that you'll be prompted to go through a cartridge alignment procedure. That may well clear up the problems you see.

Just in case, I'm posting a link to HP.com to instructions on how to clearn the electrical contacts on the print cartridges and print carriage. There are also instructions on this page regarding latching cartridges. These seem to be fairly easy processes, but if not done correctly, can result in continuing errors:

Resolving Print Cartridge Errors

Print back your results and good luck.

Nov 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HEW Office Jet 7110


Connie- lol sorry but this sounds like a carriage stall issue. i have dealt with this unit many times and it used to be the bomb back in 2004.

Follow the steps mentioned on the link and it may magically work for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&dlc=en&cc=us&lang=en&product=91472


One last terrible thing you can do to make or break this thing is tolift it 2 inches(without the cartridge in it) and drop it-that may getthe stalled carriage moving.

Move the carriage left to right with your hands.

If nothing works got a new aio the new stuff they have is pretty good and the ink utilisation is much more effective now.

I hope it helped!!
Keshy

Oct 10, 2008 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Carriage error on 7110


When you open the door, disconnect power, center carriage, close door and reconnect power... that doesn't work?

Only other thing you can try is removing printheads and cartridges and doing a semi-full reset. After removing those, disconnect power for 30 seconds. Hold down #,6 while plugging the powercord back in. This will do a hard reset on the unit.

IF that does not fix it, new cartridges 'can' make a difference, but it's unusual. To be honest it's a lot of money on an unlikely fix.

Otherwise, your unit will need to be serviced or replaced...

May 07, 2008 | HP OfficeJet 7110 All-In-One Thermal...

3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

1 Answer

7110 problem


Hi,

I understand that you are receiving the error " Carriage error.
Open door latch carrigae close door and then press enter " on the front panel display of the All-in-one.

Please follow the instructions from the below web document to get the issue resolved:

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310229&cc=us&lc=en&dlc=en&product=91475&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

Jan 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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